We are looking for an experienced Global IS License Manager to establish, lead, and drive the organisation's global Software License Management and Software Asset Management (SAM) capability.
This is a newly created, high-impact role within the Vendor and License Management function. The successful candidate will be responsible for defining global licensing strategies, ensuring software compliance, optimising licence costs, managing vendor relationships, and improving governance and operational processes.
Key Responsibilities
- Define and implement a global Software License Management and SAM strategy.
- Establish governance frameworks, policies, controls, and standard operating procedures.
- Drive consistent licence management practices across global business functions.
2. Software Licence Lifecycle & Optimisation
- Manage the end-to-end software licence lifecycle, including procurement entitlements, usage, demand, renewals, and optimisation.
- Identify opportunities to reduce software costs and improve licence utilisation.
- Maintain accurate software licence records and entitlement data.
3. Compliance & Audit Management
- Ensure compliance with software licensing agreements and contractual obligations.
- Lead software licence reconciliations, compliance assessments, and audit readiness.
- Identify licensing risks, discrepancies, and compliance gaps.
- Coordinate remediation activities and maintain accurate effective licence positions.
- Manage software licensing relationships with key technology vendors.
- Support licence renewals, commercial discussions, and contract reviews.
- Collaborate with Sourcing, Legal, and Vendor Management teams to interpret licensing terms and conditions.
5. SAM Tools & Reporting
- Manage and optimise Software Asset Management platforms such as ServiceNow SAM Pro or equivalent tools.
- Ensure software asset data accuracy, completeness, and quality.
- Develop licence compliance reports, dashboards, and optimisation insights.
- Drive automation and continuous improvement of licence management processes.
6. Stakeholder Management
- Work closely with IT/IS, Sourcing, Legal, Finance, Vendor Management, and business stakeholders.
- Promote software licensing best practices across the organisation.
- Provide guidance on licence compliance, optimisation, and governance.
Required Skills & Experience
- Minimum 6+ years of relevant experience in Software License Management, Software Asset Management (SAM), IT Asset Management, or related governance functions.
- Strong understanding of software licensing models, entitlements, compliance, renewals, and optimisation.
- Experience establishing or improving licence management governance frameworks, policies, and processes.
- Hands‑on experience managing software licence audits, reconciliations, and compliance risks.
- Experience working with ServiceNow SAM Pro or equivalent SAM platforms.
- Strong vendor management and commercial coordination skills.
- Ability to work effectively with cross‑functional and global stakeholders.
- Strong project management, communication, reporting, and analytical skills.