Global HR Operations Lead: Contracts, Payroll & Compliance

SOFTSWISS; Warszawa; On-site; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Private health insurance

Sports benefits

Comprehensive Mental Health Program

Free English lessons (online)

Local language courses

Paid time off

Maternity leave support

Referral program rewards

Upskilling, internal workshops, and...

Job summary

SOFTSWISS is hiring an HR Administration Team Lead to guide the HR operations across service agreements, EOR contracts and employment contracts in multiple countries. You will oversee day-to-day activities, ensure accuracy and timely payroll inputs, and drive improvements in processes.

You will collaborate with Finance, managers, contractors and external providers to maintain compliant records and provide guidance on employment arrangements, policies and documentation.

Qualifications

• 4+ years in HR Operations, Employment Operations, payroll administration, or related field.
• 1–2 years leading a team or coordinating operations.
• Experience with employment/EOR contracts and service agreements.
• Experience coordinating processes across countries or legal entities.
• Familiarity with HRIS and ERP systems.
• Strong organizational skills and attention to detail.
• Professional English and Russian for day-to-day communication.
• Basic Excel knowledge (lookup functions).

Responsibilities

• Lead and coordinate the team’s employment operations, setting priorities and ensuring work is accurate, timely, and well-documented.
• Identify gaps and implement improvements to strengthen efficiency, consistency, and control.
• Oversee contract administration across service agreements, EOR contracts, and employment contracts, coordinating relocation processes as well.
• Coordinate payroll inputs and recurring employment processes (time and absence records, timesheets, leaves).
• Ensure employment records, documentation and HRIS data are accurate and up to date.
• Coordinate employment operations across countries and legal entities with external providers.
• Advise employees and internal teams on employment arrangements, processes, policies, systems and documentation.
• Guide the team through complex cases requiring investigation or approval.

Skills

Team leadership

HR Operations

HRIS & ERP

English & Russian

Attention to detail

Tools

HiBob

1C

Job description

SOFTSWISS is hiring an HR Administration Team Lead to guide the HR operations across service agreements, EOR contracts and employment contracts in multiple countries. You will oversee day-to-day activities, ensure accuracy and timely payroll inputs, and drive improvements in processes.

You will collaborate with Finance, managers, contractors and external providers to maintain compliant records and provide guidance on employment arrangements, policies and documentation.