Global Employee Journey Architect

ING Hubs Poland; Katowice; On-site; PLN 145,000 - 190,000; Full time

Job summary

ING Hubs Poland is looking for an Employee Journey Expert IV to design and improve end-to-end employee journeys across systems and touchpoints. You will translate business needs into clear process designs and collaborate with HR, IT, and global stakeholders to drive improvements.

Join a complex, international organisation and contribute to ING’s digital HR transformation, leveraging Workday and data-driven insights to shape global HR products and processes.

Qualifications

• Experience in HR processes or product-related roles.
• Strong understanding of employee journeys and HR domain (Workday is a plus).
• Proven ability to gather requirements and translate them into actionable solutions.
• Experience working in Agile environments and cross-functional teams.
• Strong stakeholder management and communication skills.
• Ability to operate in a complex, international organisation.

Responsibilities

• Design and improve employee journeys across the full lifecycle.
• Own and continuously enhance end-to-end journeys across systems and touchpoints.
• Identify pain points and drive continuous improvement initiatives.
• Lead journey mapping and contribute to improvement roadmaps.
• Gather and understand business and stakeholder needs; translate into process designs.
• Convert requirements into high-quality user stories and backlog items.

Skills

Employee journeys

Agile

Stakeholder management

Data-driven decisions

English proficiency

Tools

Workday

Job description

ING Hubs Poland is looking for an Employee Journey Expert IV to design and improve end-to-end employee journeys across systems and touchpoints. You will translate business needs into clear process designs and collaborate with HR, IT, and global stakeholders to drive improvements.

Join a complex, international organisation and contribute to ING’s digital HR transformation, leveraging Workday and data-driven insights to shape global HR products and processes.