Global E-Invoicing Change Communications Lead (Hybrid)

Mars; Poland; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Bonuses

Life insurance

Private medical care

Lunch card

Development plan

Online shopping discounts

Volunteer initiatives

Pet-friendly office

Job summary

Mars, Warsaw, Poland, is seeking a Change Communications Lead to drive end-to-end communications for a global e-invoicing transformation. This hybrid role is embedded in the Mars Global Services finance operations function and requires coordinating with Suppliers, Customers and internal stakeholders.

You will shape the communications and training approach to enable readiness, adoption and business continuity throughout the programme, delivering leadership updates and multi-channel messages to

Qualifications

• 5+ years of experience in managing change and communications for large transformation programmes.
• Strong expertise in change impact assessments, stakeholder mapping and communication planning.
• Ability to engage and influence at all levels of the organisation.
• Ability to translate complex programme, process and system changes into clear messages for diverse audiences.
• Experience creating effective multi-channel communications (emails, SharePoint, videos, digital content).
• Proactive, curious mindset with solutions orientation.
• Resilience navigating ambiguity and evolving priorities.
• Strong organizational and planning skills for multiple workstreams.
• Fluent English in written and spoken form.

Responsibilities

• Develop and execute end-to-end change and communications strategy to support programme readiness, implementation, adoption and business continuity.
• Conduct stakeholder/ audience impact assessments and translate insights into targeted plans.
• Create clear, engaging, audience-specific communications explaining complex changes.
• Define and maintain a consistent narrative for the e-invoicing transformation aligned with Mars messaging.
• Prepare leadership communications, programme updates and stakeholder materials.
• Build relationships across PMO, project leads, segments and Corporate Affairs teams.
• Act as primary contact for all change and communications activities for the programme.
• Support end-user adoption through targeted communications and engagement activities.
• Monitor communication effectiveness and provide regular insights and recommendations to leadership.

Skills

Change communications

Stakeholder mapping

Communication planning

Multi-channel communications

English fluency

Independent working

Organizational planning

Tools

SharePoint

Video creation

Digital content creation

Job description

Mars, Warsaw, Poland, is seeking a Change Communications Lead to drive end-to-end communications for a global e-invoicing transformation. This hybrid role is embedded in the Mars Global Services finance operations function and requires coordinating with Suppliers, Customers and internal stakeholders.

You will shape the communications and training approach to enable readiness, adoption and business continuity throughout the programme, delivering leadership updates and multi-channel messages to