Global Customs Clearance Associate

FedEx; Kraków; On-site; PLN 42,000 - 62,000; Full time

Benefits offered by this job

Great working atmosphere

Benefits package

Development opportunities

Formal training

Tuition assistance

Purple Promise

Job summary

FedEx is seeking a Clearance Broker to work with customs for on-time clearance and delivery, ensuring regulatory compliance and accurate data entry. You will contact clients, prepare documentation, and coordinate with internal teams to meet tight deadlines.

The ideal candidate will be fluent in German and English (B2), customer-focused with excellent communication and detail orientation, able to work independently in a multinational environment.

Qualifications

• Fluent in German (min.B2) and English (min.B2).
• Team player with a can-do attitude.
• Customer focused with excellent communication skills.
• Attention to detail and able to work to tight deadlines.
• Task oriented with good time management.
• Good analytical and problem-solving skills.

Responsibilities

• Preparing customs entry documentation based on paperwork supplied with the shipment.
• Checking if all customs documentation is completed correctly.
• Contacting clients by email to provide any missing or unclear information necessary to allow customs clearance.
• Ensure the correct identification and accurate input of shipment information into appropriate systems.
• Produce and validate customs data and paperwork to support the achievement of regulatory and internal compliance standards and to ensure timely clearance.
• Ensuring accuracy within a fast-paced goal orientated environment

Skills

German (B2)

English (B2)

Team player

Customer focus

Attention to detail

Time management

Independent decisions

Communication skills

Computer skills

Multinational environment

Customer service experience

Job description

FedEx is seeking a Clearance Broker to work with customs for on-time clearance and delivery, ensuring regulatory compliance and accurate data entry. You will contact clients, prepare documentation, and coordinate with internal teams to meet tight deadlines.

The ideal candidate will be fluent in German and English (B2), customer-focused with excellent communication and detail orientation, able to work independently in a multinational environment.