Clearance Broker with German

FedEx Express México; Kraków; On-site; PLN 133,920 - 167,400; Full time

Benefits offered by this job

Great working atmosphere

Extensive benefits package

Tuition assistance

Occasional gift cards

Discounts

Opportunities for development

Job summary

FedEx Express México, located in Kraków, Poland, is seeking a dedicated professional to prepare customs entry documents and ensure compliance with regulations. The ideal candidate will be fluent in both English and German, possess excellent communication skills, and be focused on client needs.

The position offers a supportive work environment with extensive benefits, including medical care, life insurance, and professional development opportunities.

Responsibilities

• Preparing customs entry documents based on the documents attached to shipments.
• Checking if all customs documentation is completed correctly.
• Contacting clients to ensure all necessary information is provided.
• Using good judgement when making declarations to customs.
• Ensuring accuracy within a fast-paced environment.

Skills

Fluent in English (B2)

Fluent in German (C1)

Excellent communicator

Client focused

Task oriented

Team player

Computer literate

Willing to develop in a multinational environment

Ability to make independent decisions based on expertise

Experience in customer service

Job description

Company: PLS FedEx Express Poland Transportation Sp z o.o.

Address: Ul. Wadowicka 3A

Scheduled Weekly Hours: 40

Worker Type: Regular

Responsibilities

• Preparing customs entry documents based on the documents attached to shipments.
• Checking if all customs documentation is completed correctly.
• Contacting clients to ensure all necessary information is provided.
• Using good judgement when making declarations to customs.
• Ensuring accuracy within a fast‑paced environment.

Qualifications

• Fluent in English (B2).
• Fluent in German (C1).
• Excellent communicator.
• Client focused.
• Task oriented.
• Team player.
• Computer literate.
• Willing to develop in a multinational environment.
• Ability to make independent decisions based on expertise.
• Experience in customer service would be an asset.

Benefits

• Great working atmosphere.
• Extensive benefits package: private medical care, life insurance, sport cards, meal vouchers.
• Occasional gift cards.
• Discounts.
• Opportunities supported by the organization for personal and professional development.
• Tuition assistance.

We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.