Clearance Broker with English

FedEx; Kraków; Hybrid; PLN 73,000 - 106,000; Full time

Benefits offered by this job

Employment contract

Private medical care

Life insurance

Sports cards

Meal vouchers

Tuition Assistance

Employee Assistance Programme

Occasional gift cards

Job summary

FedEx is seeking a Clearance Broker Associate in Kraków to perform email-based administrative tasks, manage logistics documents, and support new processes. The role starts with on-site training and transitions to a hybrid work model, 2–3 days in the office.

The ideal candidate speaks fluent English (min. B2+), has strong communication and organizational skills, and can work independently or with a team. Prior logistics experience is not required.

Qualifications

• Fluent English is required (spoken and written) with minimum level B2+.
• Excellent communication, organization, and attention to detail are essential.
• Ability to work both independently and as part of a team is important.
• Willingness to learn quickly and adapt to new internal systems/tools.

Responsibilities

• Handle email-based administrative tasks, respond to inquiries, and coordinate information flow.
• Maintain logistics and transport documentation and ensure data accuracy in the system.
• Enter data into the system and verify correctness; support the rollout of new processes.
• Work within a hybrid model following a 3-month on-site training period.

Skills

Fluent English

Strong communication

Attention to detail

Teamwork

Adaptability

Job description

Federal Express Corporation (FedEx Express) is the world's largest express transportation company. FedEx Express’ global transportation network ensures fast, reliable delivery of documents, packages, and shipments around the world.

We’re looking for candidates who speak fluent English (min. B2+).

Previous experience in logistics is not required!

Location: Cracow

Name of the position: Clearance Broker Associate

Work model: Hybrid (2–3 days per week from the office possible after a 3‑month on‑site training period)

Working hours: Monday to Friday, between 8:00/8:30 and 16:00/16:30 (8h). The current schedule is Monday-Friday. There is a possibility that, depending on future business needs, some weeks could shift to a Tuesday–Saturday schedule, but this may or may not occur.

Contract: Employment contract (first one for 3 month trial period).

The role includes working on Polish public holidays.

As a Clearance Broker with English, you will be responsible for:

• Email‑based administrative tasks, including responding to inquiries, processing documents, and coordinating information flow
• Maintaining logistics and transport documentation
• Entering data into the system and checking its correctness
• Supporting the implementation of a new process within the organization

The perfect candidate:

• Fluent English - spoken and written (min. B2+)
• Strong communication skills, good organization, attention to detail, and the ability to work both independently and as part of a team
• Learns quickly and feels comfortable adapting to new internal systems and tools
• Wants to develop in an international company

What we offer:

• Employment contract
• A rich benefits package (private medical care, life insurance, sports cards, meal vouchers)
• Occasional gift cards
• Support for personal and professional development
• Tuition Assistance
• Employee Assistance Programme

Previous experience in a related position is not required!