Bilingual Customs Clearance Broker (EN/FR)

FedEx Group; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Great working atmosphere

Extensive benefits package

Personal and professional development

Training opportunities

Tuition assistance

Job summary

FedEx is actively hiring for a Clearance Broker in Kraków, focusing on enabling on-time customs clearance and delivery. You will engage with Customs, ensure documentation accuracy, and maintain compliant processes while communicating professionally with clients.

The role requires fluent English and French, strong attention to detail, and the ability to work under tight deadlines in a multinational environment. FedEx offers development opportunities and a comprehensive benefits package.

Qualifications

• Fluent in English (B2–C1) and French (B2–C2).
• Team player with a can-do attitude.
• Customer focused with excellent communication skills.
• Attention to detail and able to work to tight deadlines.
• Task oriented with good time management.
• Good analytical and problem-solving skills.
• Able to make independent decisions based on expertise.
• Good computer skills including Microsoft Office.
• Willing to develop in a multinational/multicultural environment.

Responsibilities

• Preparing customs entry documentation based on paperwork supplied with the shipment.
• Checking if all customs documentation is completed correctly.
• Contacting clients by email to provide any missing or unclear information necessary to allow customs clearance.
• Ensure the correct identification and accurate input of shipment information into appropriate systems.
• Produce and validate customs data and paperwork to support regulatory and internal compliance standards and timely clearance.
• Ensuring accuracy within a fast-paced goal orientated environment.

Skills

English (Fluent)

French (Fluent)

Team player

Customer focus

Attention to detail

Time management

Analytical thinking

Independent decision making

MS Office

Multicultural environment

Tools

Microsoft Office

Job description

FedEx is actively hiring for a Clearance Broker in Kraków, focusing on enabling on-time customs clearance and delivery. You will engage with Customs, ensure documentation accuracy, and maintain compliant processes while communicating professionally with clients.

The role requires fluent English and French, strong attention to detail, and the ability to work under tight deadlines in a multinational environment. FedEx offers development opportunities and a comprehensive benefits package.