Clearance Broker with German

FedEx; Kraków; On-site; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Great working atmosphere

Extensive benefits package (private medical care, life insurance, sport cards, meal vouchers)

Occasional gift cards

Discounts

Opportunities for personal and professional development

Tuition Assistance

Job summary

FedEx in Kraków is looking for a Customs Operations Specialist to ensure correct preparation of Customs entry documents for shipments. The role requires fluency in English and German, excellent communication skills, and the ability to work in a fast-paced environment.

The ideal candidate will be client-focused and able to work independently, with experience in customer service considered an asset. FedEx fosters a supportive environment with opportunities for personal and professional development.

Qualifications

• Must be fluent in English and German.
• Experience in customer service is an asset.
• Strong communication and teamwork skills required.

Responsibilities

• Preparing Customs entry documents based on the attached shipments.
• Checking if all Customs documentation is completed correctly.
• Contacting clients to ensure all necessary information is provided.
• Using good judgement when making declarations to customs.
• Ensuring accuracy within a fast-paced environment.

Skills

Fluent in English (B2)

Fluent in German (C1)

Excellent communicator

Client focused

Task oriented

Team player

Computer literate

Willing to develop in multinational environment

Able to make independent decisions

Experience in customer service

Job description

Clearance Operations; Storage; Fashion & Solutions; Ground Operations: Clearance & Brokerage Operations; Brokerage Administration Services; Cage Handling; Clearance Customer Contact

Responsibilities

• Preparing Customs entry documents based on the documents attached to the shipments
• Checking if all Customs documentation is completed correctly
• Contacting clients in order to ensure all necessary information is provided
• Using good judgement when making declarations to customs
• Ensuring accuracy within a fast paced environment

Qualifications

• Fluent in English (B2)
• Fluent in German (C1)
• Excellent communicator
• Client focused
• Task oriented
• Team player
• Computer literate
• Willing to develop in multinational environment
• Able to make independent decisions based on expertise
• Experience in customer service would be an asset

Benefits

• Great working atmosphere
• An extensive benefits package (private medical care, life insurance, sport cards, meal vouchers)
• Occasional gift cards
• Discounts
• Opportunities supported by organization for personal and professional development
• Tuition Assistance

We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.