Global Credit Controller | Flexible Hours, Stock Options

Swap; Kraków; On-site; PLN 120,000 - 190,000; Full time

Benefits offered by this job

Stock options

Generous PTO

Private healthcare

Pension contributions

Wellness benefits

Mental health support

Maternity/Paternity leave

Flexible working

Work abroad for 4 weeks a year

Team offsite budget

Thursday happy hour

Breakfast Mondays

Job summary

Swap is seeking a proactive Credit Controller to join our Finance team in Kraków. You will manage accounts receivable, supervise collections, and strengthen customer relationships to support our fast-growing, globally scaled business.

In a start-up environment, you’ll shape credit control processes, implement new systems, and collaborate across Sales, Onboarding, Customer Success and Finance to keep cash flowing and ensure accuracy in multi-currency transactions.

Qualifications

• 2+ years in accounts receivable management in a tech-driven company

Responsibilities

• Proactively manage cash collection via Direct Debit templates and communication with customers
• Follow up on outstanding invoices using phone, email and CRM tools; monitor credit accounts and terms
• Collaborate with Sales, Onboarding, Customer Success and Finance to resolve billing issues as a cross-functional partner
• Prepare debtor reports with comments and cash flow forecasts for management
• Contribute to credit control policy and adoption of new frameworks for bad debts
• Assist in implementing software tools (ERP, AR portal)
• Support month-end closing and audit activities related to receivables

Skills

Accounts receivable management

Customer relationship management

Communication & negotiation

Tools

NetSuite

CRM tools

Job description

Swap is seeking a proactive Credit Controller to join our Finance team in Kraków. You will manage accounts receivable, supervise collections, and strengthen customer relationships to support our fast-growing, globally scaled business.

In a start-up environment, you’ll shape credit control processes, implement new systems, and collaborate across Sales, Onboarding, Customer Success and Finance to keep cash flowing and ensure accuracy in multi-currency transactions.