Global Credit Controller – AR, Collections & Risk

ECCO; Warszawa; On-site; PLN 90,000 - 130,000; Full time

Job summary

ECCO in Warsaw is seeking a Credit Controller to manage credit risk and ensure timely collection of receivables in line with our Credit Policy. You will set and review credit limits and work with Sales, Customer Service and Finance to resolve issues.

You will contribute to improving credit processes, support SAP S/4HANA transformation, and help automate tasks while maintaining accurate documentation and audit readiness.

Qualifications

• Bachelor’s degree in Finance, Accounting or a related field.
• Minimum 2 years of experience in Credit Control, Accounts Receivable or a similar finance role.
• Good understanding of credit management principles, risk assessment and collections processes.
• Experience working with SAP and advanced knowledge of Microsoft Excel.
• Strong analytical, communication and stakeholder management skills.
• Ability to manage priorities, solve problems effectively and work in a dynamic international environment.
• Fluent English, both written and spoken; additional language skills are an advantage.

Responsibilities

• Perform customer credit assessments, periodic credit reviews and maintain credit limits in line with company policies.
• Monitor accounts receivable, execute collection and dunning activities, and manage escalations related to overdue accounts.
• Evaluate customer risk and apply appropriate risk mitigation measures, including guarantees, prepayments and other credit management tools.
• Handle customer disputes, refunds and credit‑related inquiries while ensuring accurate documentation and audit readiness.
• Manual billing and credit notes processing for selected scenarios.
• Prepare aging reports and support bad debt reserve reviews and financial reporting activities.
• Collaborate with Sales, Customer Service, Master Data and Finance teams to resolve credit‑related issues and improve customer account performance.
• Participate in continuous improvement initiatives and support SAP S/4HANA transformation activities.
• Act as a trusted partner for internal and external stakeholders on credit control matters

Skills

Credit control

Accounts receivable

Analytical skills

Stakeholder management

English fluency

Education

Bachelor’s degree in Finance, Accounting or related field

Tools

SAP

Microsoft Excel

Job description

ECCO in Warsaw is seeking a Credit Controller to manage credit risk and ensure timely collection of receivables in line with our Credit Policy. You will set and review credit limits and work with Sales, Customer Service and Finance to resolve issues.

You will contribute to improving credit processes, support SAP S/4HANA transformation, and help automate tasks while maintaining accurate documentation and audit readiness.