Global Application Support Engineer (US & APAC)
SOLID.Jobs
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Benefits offered by this job
Job summary
Tap.Talent is recruiting an Application Support Engineer to support US and Asia-Pacific markets. You will join a team handling technical troubleshooting, client onboarding, and production issue investigations across time zones.
The role starts with onboarding during US hours and then rotates to cover US and AP hours, requiring comfort with afternoon/evening and night shifts. This is a dynamic tech environment with growth potential.
Qualifications
- Experience in Technical Support, Application Support or a similar technical role.
- Solid experience with MS Windows environments.
- Experience with scripting languages.
- Practical SQL experience or willingness to develop it.
- Fluent English and confidence communicating directly with international clients.
- Enjoyment of troubleshooting and finding root causes.
- Analytical, detail-oriented and self-motivated approach.
- Ability to work independently and manage several tasks in a dynamic environment.
- Comfort working afternoon/evening and night shifts.
- Interest in technology and curiosity about financial technology and electronic trading.
Responsibilities
- Technical troubleshooting.
- Direct client communication.
- Application support.
- Client onboarding.
- Project coordination.
- Production issue investigation.
- Process and efficiency improvements.
Skills
Education
Job description
Tap.Talent is recruiting an Application Support Engineer to support US and Asia-Pacific markets. You will join a team handling technical troubleshooting, client onboarding, and production issue investigations across time zones.
The role starts with onboarding during US hours and then rotates to cover US and AP hours, requiring comfort with afternoon/evening and night shifts. This is a dynamic tech environment with growth potential.
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