Global Application Manager | IT & Business Solutions

Heidelberg Materials; Wrocław; Vor Ort; PLN 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Private medical care

Annual Bonus

Wide training opportunities

Zusammenfassung

Heidelberg Materials in Wroclaw is seeking an Application Manager to join the Digital Hub and bridge business users and IT across Europe. You will run the application portfolio, support users, and coordinate incidents, requests and rollouts.

The role requires a university degree, excellent communication, and the ability to work in international teams. Nice-to-have are ServiceNow, Jira or LeanIX, plus English at B2–C1; the position includes training, bonuses and travel within Europe.

Qualifikationen

• University degree in IT, informatics, or related field with good grades.
• Early-career profile with internships or student jobs in IT/business applications.
• Excellent communication, especially for users from multiple countries.
• Hands-on, end-to-end ownership mindset and analytical problem solving.

Aufgaben

• Run the application portfolio and own selected business apps in Europe, AMWA and APAC.
• Support users by phone, online, and through tickets, guiding issue resolution.
• Drive incidents, requests and changes from intake to closure.
• Roll out and migrate to new sites and global solutions with documentation.
• Build AI-enabled solutions and low-code tooling to close gaps.
• Learn new processes quickly across order-to-cash, logistics, and manufacturing.
• Document handovers and maintain LeanIX runbooks for knowledge sharing.
• Travel within Europe about every three months on average.

Kenntnisse

International teamwork

User support

Incident management

Rollout coordination

Analytical thinking

Ausbildung

Bachelor's degree in IT or related

Tools

ServiceNow

Jira

LeanIX

Jobbeschreibung

Heidelberg Materials in Wroclaw is seeking an Application Manager to join the Digital Hub and bridge business users and IT across Europe. You will run the application portfolio, support users, and coordinate incidents, requests and rollouts.

The role requires a university degree, excellent communication, and the ability to work in international teams. Nice-to-have are ServiceNow, Jira or LeanIX, plus English at B2–C1; the position includes training, bonuses and travel within Europe.