MES Application Manager – Manufacturing IT & Improvement

Hitachi Digital Services; Kraków; On-site; PLN 180,000 - 240,000; Full time

Job summary

Hitachi Digital Services is seeking a Senior MES Application Manager to join our Poland-based team. You will manage the lifecycle of MES/MoM applications, coordinate with factories and key users, and drive feature enhancements and training across the organization.

The role requires 5+ years in IS/Operations, strong SAP/MES knowledge, and ITIL discipline. Travel about 30% is expected, with on-site collaboration in a dynamic manufacturing environment.

Qualifications

• Senior with +5 years of experience in IS & Operations.
• Knowledge of discreet manufacturing processes (Hitachi Energy TR/HV welcome).
• Understanding of software solutions in MoM/MES (MES/ECS knowledge welcome).
• Understanding of SAP (PP/PS module, Production Order management).
• Thorough knowledge of IT service management concepts (ITIL).

Responsibilities

• Maintain relationships with factories and key users, aligning on drivers and objectives.
• Provide trainings and knowledge transfer on deployed system capabilities to key-users and end-users.
• Audit application usage and drive full utilization of the systems.
• Translate business requests into product feature enhancements.
• Identify new opportunities for services deployments and leverage global features.
• Manage the lifecycle of incidents and change requests per SLA.
• Ensure application availability, performance and proper technical documentation.

Skills

Fluent English

ITIL knowledge

Manufacturing domain experience

MoM/MES knowledge

SAP knowledge

Education

Bachelor's degree or higher (related field)

Tools

SAP (PP/PS)

MES/ECS

Job description

Hitachi Digital Services is seeking a Senior MES Application Manager to join our Poland-based team. You will manage the lifecycle of MES/MoM applications, coordinate with factories and key users, and drive feature enhancements and training across the organization.

The role requires 5+ years in IS/Operations, strong SAP/MES knowledge, and ITIL discipline. Travel about 30% is expected, with on-site collaboration in a dynamic manufacturing environment.