German-Speaking Support Advisor, Growth & Bonuses in Sofia

Cross Border Talents; Kraków; Hybrid; PLN 71,251 - 85,345; Full time

Benefits offered by this job

Monthly meal vouchers

Private health insurance

Fully covered Multisport card

Paid training program

Continuous learning and career development

Job summary

Cross Border Talents is seeking a German-speaking Customer Support Advisor to join our team in Sofia, Bulgaria. Enjoy a vibrant, multicultural environment while providing outstanding customer support.

Responsibilities include handling inbound customer calls, resolving inquiries, and assisting with billing. We offer a competitive salary, bonuses, and extensive benefits, including health insurance and paid training.

Qualifications

• Fluency in German (C1+ level).
• Experience in customer support roles.
• Strong communication and problem-solving skills.

Responsibilities

• Support customers via inbound calls.
• Resolve customer inquiries and provide solutions.
• Assist with billing and technical questions.

Skills

German (C1+)

Customer support experience

Communication skills

Job description

Cross Border Talents is seeking a German-speaking Customer Support Advisor to join our team in Sofia, Bulgaria. Enjoy a vibrant, multicultural environment while providing outstanding customer support.

Responsibilities include handling inbound customer calls, resolving inquiries, and assisting with billing. We offer a competitive salary, bonuses, and extensive benefits, including health insurance and paid training.