German-Speaking Support Advisor, Growth & Bonuses in Sofia

Cross Border Talents; Warszawa; Hybrid; PLN 78,292 - 83,173; Full time

Benefits offered by this job

Monthly meal vouchers

Private health insurance

Fully covered Multisport card

Paid training program

Continuous learning and career development

Job summary

Cross Border Talents is seeking German-speaking Customer Support Advisors to join an international team in Sofia, Bulgaria. This position offers an opportunity for an international career while enjoying a vibrant lifestyle in one of Europe's most affordable capitals.

The role involves supporting customers via inbound calls and resolving inquiries. A competitive base salary, bonuses for billing skills, and additional benefits, including private health insurance and monthly meal vouchers, are included.

Qualifications

• Fluent in German at C1 level or higher.
• Experience in customer support is a plus.
• Ability to resolve inquiries efficiently.

Responsibilities

• Support customers via inbound calls.
• Resolve customer inquiries and provide solutions.
• Assist with billing and technical questions.
• Identify sales opportunities.

Skills

Customer Support

German (C1+)

Problem-solving

Sales Skills

Job description

Cross Border Talents is seeking German-speaking Customer Support Advisors to join an international team in Sofia, Bulgaria. This position offers an opportunity for an international career while enjoying a vibrant lifestyle in one of Europe's most affordable capitals.

The role involves supporting customers via inbound calls and resolving inquiries. A competitive base salary, bonuses for billing skills, and additional benefits, including private health insurance and monthly meal vouchers, are included.