German-Speaking Product Support Specialist (Hybrid)

iiyama International; Wrocław; Hybrid; PLN 82,584 - 92,628; Full time

Benefits offered by this job

Learning opportunities

Private medical care

Multisport

Annual company incentive trips

Job summary

iiyama International is seeking a Customer Support Specialist to assist German-speaking clients from Wrocław, Poland. You will be a key contact for product inquiries, troubleshooting, and service coordination.

This hybrid role allows for 3–4 days in the office, where you can utilize your German language skills and develop expertise in customer service and product support.

The offered salary ranges from 7,400.00 to 8,300.00 PLN gross monthly, depending on experience.

Qualifications

• At least 1 year of experience in customer support or a similar role.
• Ability to explain information clearly and professionally.
• Strong customer-first mindset with attention to detail.

Responsibilities

• First point of contact for German-speaking customers.
• Support customers with product questions and troubleshooting.
• Coordinate warranty and repair activities professionally.

Skills

Fluent German

Strong English

Polish

MS Office 365

Customer communication

Tools

CRM systems

Ticketing tools

Job description

iiyama International is seeking a Customer Support Specialist to assist German-speaking clients from Wrocław, Poland. You will be a key contact for product inquiries, troubleshooting, and service coordination.

This hybrid role allows for 3–4 days in the office, where you can utilize your German language skills and develop expertise in customer service and product support.

The offered salary ranges from 7,400.00 to 8,300.00 PLN gross monthly, depending on experience.