German-Speaking Order Management Specialist (Hybrid)

UPM; Wrocław; Hybrid; PLN 90,000 - 130,000; Full time

Job summary

UPM is seeking a Specialist Order Management, German Speaker to join the Order Management Team in Wrocław. You will handle orders and quotations, ensuring smooth production, delivery and billing with accurate entry and timely confirmations.

You should have a university degree or 2+ years in customer service/order management, plus experience with SAP or Salesforce, and fluent German and English. The role offers a hybrid work model in Wrocław and growth within an international organization.

Qualifications

• Relevant university degree or 2+ years in customer service/order management.
• Experience with SAP or Salesforce.
• Excellent German and English communication.
• Able to work in an international environment.

Responsibilities

• Manage customer orders and quotations to ensure smooth production, delivery and billing.
• Ensure accurate order entry, processing and confirmation.
• Check orders for completeness and accuracy against policies.
• Identify and resolve issues across the order management process.
• Maintain master data and support improvements in ways of working.

Skills

German language

English language

Customer service

Education

University degree or 2+ years experience

Tools

SAP

Salesforce

Job description

UPM is seeking a Specialist Order Management, German Speaker to join the Order Management Team in Wrocław. You will handle orders and quotations, ensuring smooth production, delivery and billing with accurate entry and timely confirmations.

You should have a university degree or 2+ years in customer service/order management, plus experience with SAP or Salesforce, and fluent German and English. The role offers a hybrid work model in Wrocław and growth within an international organization.