German-Speaking HR Services Administrator

QVC; Kraków; Híbrido; PLN 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private medical care

Life Insurance

MyBenefit access

Eye-care reimbursement

Performance bonus

Referral bonus

Extra annual leave

Mental health support

Free parking

Descripción de la vacante

QVC Group is seeking an HR Services Administrator with German for our Kraków office. This hybrid role involves on-site work at Wielicka 30, Kraków, 3-5 days per month, with remote work options as needed.

You will manage sensitive HR data, drive process improvements, and support German employee lifecycle processes. Responsibilities include processing HR transactions, documenting policies, ensuring SLA-driven support, and collaborating with teammates to complete cases.

Formación

• Fluent English and German (C1) required.
• Experience tracking cases and documenting work.
• Promotes continuous improvement within the team.
• Strong analytical and data interpretation skills.
• Excellent communication in an international, matrix organization.

Responsabilidades

• Analyze and process transactions in HR system.
• Serve as point of contact for German employee lifecycle.
• Create and maintain process documentation.
• Provide timely, SLA-based customer support.
• Coordinate cases to meet service levels.
• Track cases using case management system.
• Audit HR system data and identify issues.

Conocimientos

Fluent English

German C1

Analytical skills

Descripción del empleo

QVC Group is seeking an HR Services Administrator with German for our Kraków office. This hybrid role involves on-site work at Wielicka 30, Kraków, 3-5 days per month, with remote work options as needed.

You will manage sensitive HR data, drive process improvements, and support German employee lifecycle processes. Responsibilities include processing HR transactions, documenting policies, ensuring SLA-driven support, and collaborating with teammates to complete cases.