German-Speaking Customer Support | Sofia, Bulgaria | Relocation Support

Savior Artigos Texteis Lda; Łódź; On-site; PLN 54,000 - 81,000; Full time

Benefits offered by this job

Relocation support

Temporary accommodation upon arrival

Housing assistance

International working environment

Recruitment and relocation process aid

Job summary

Savior Artigos Texteis Lda in Sofia, Bulgaria, is seeking a German-speaking Customer Support Specialist to join an international team on-site. You will assist German-speaking customers through available support channels, respond clearly, and help with account, service, and product inquiries.

Document interactions accurately, escalate complex cases, and contribute to a positive, customer-focused experience while adapting to an international environment.

Qualifications

• Native or fluent German
• Good command of English
• Customer service, hospitality, retail, or other customer-facing experience is a plus
• Strong communication and problem-solving skills
• Willingness to relocate to Sofia, Bulgaria
• Eligible to work in Bulgaria / EU

Responsibilities

• Support German-speaking customers through available support channels
• Respond to customer questions clearly and professionally
• Assist with account, service, and product-related inquiries
• Document customer interactions accurately
• Escalate more complex cases to the appropriate team
• Deliver a positive and customer-focused experience

Skills

Native or fluent German

Good command of English

Strong communication

Problem-solving

Job description

Are you a fluent German speaker looking to build an international career in Bulgaria?

Our client is currently hiring a German-speaking Customer Support Specialist to join an international team on-site in Sofia.

And if Bulgaria has never been on your radar before, Sofia might surprise you. It's a European capital with an international community, lively cafés and nightlife, rich history, and mountains just outside the city. Compared with many Western European capitals, Sofia can also offer a more accessible starting point for anyone looking to gain international experience while living abroad.

What You'll Do

• Support German-speaking customers through the available support channels


• Respond to customer questions clearly and professionally


• Assist with account, service, and general product-related inquiries


• Document customer interactions accurately


• Escalate more complex cases to the appropriate team


• Deliver a positive and customer-focused experience

What We're Looking For

• Native or fluent German


• Good command of English


• Customer service, hospitality, retail, or other customer-facing experience is a plus


• Strong communication and problem-solving skills


• Comfortable working in an international environment


• Open to relocating to Sofia, Bulgaria


• Eligible to work in Bulgaria / the EU

What Our Client Offers

• Relocation support


• Temporary accommodation upon arrival


• Support in finding long-term housing


• International and multicultural working environment


• Support throughout the recruitment and relocation process

Whether you're a recent graduate, looking for your first international experience, or simply ready for a new chapter abroad, this could be your opportunity to live in Sofia while building your career in an international company.