German-Speaking Customer Service Rep (Hybrid)

MICHELIN France; Warszawa; Hybrid; PLN 83,700 - 92,628; Full time

Benefits offered by this job

Luxmed medical care

Co-financing of the Multisport card

Access to MyBenefit card

Bonuses

Co-financing of meals

"Tyres for the Team" program participation

Job summary

MICHELIN France is looking for a Customer Service Representative fluent in German to join our team in Warsaw. You will provide customer support regarding orders, delivery, and complaints while ensuring client satisfaction and managing relationships effectively.

The role offers hybrid working conditions, professional development opportunities, and a comprehensive benefits package including medical care and meal subsidies.

Qualifications

• Fluent in German with a minimum C1 proficiency.
• Good command of English (at least B2 level).
• Strong interpersonal skills and ability to build relationships.

Responsibilities

• Advise customers on ordering, delivery, and complaints.
• Manage customer orders and ensure fulfilment.
• Plan and coordinate deliveries with clients.
• Register and handle customer complaints.

Skills

Fluent German (C1)

Good knowledge of English (B2)

Good communication

Ability to cooperate with clients

Capacity to quick adaptation

IS/IT systems knowledge

Job description

MICHELIN France is looking for a Customer Service Representative fluent in German to join our team in Warsaw. You will provide customer support regarding orders, delivery, and complaints while ensuring client satisfaction and managing relationships effectively.

The role offers hybrid working conditions, professional development opportunities, and a comprehensive benefits package including medical care and meal subsidies.