French-Speaking Customer Service Pro (Hybrid)

Michelin; Warszawa; Hybrid; PLN 84,000 - 93,000; Full time

Benefits offered by this job

Luxmed private medical care

Multisport card co-financing

MyBenefit card access

Lunch card meal co-financing

Tire Benefit Program

PPE

Job summary

Michelin in Warsaw is seeking a Customer Service Representative with French to support OEM customers across Europe. Training is 100% in the office for 3 months, followed by a hybrid work model.

The role emphasizes building long‑term relationships, coordinating with internal teams, and managing orders and logistics with strong IT system proficiency. Fluency in French and English is required for this international environment.

Qualifications

• Excellent communication skills and ability to build long‑term customer relationships.
• Very good knowledge of French and English (B2/C1).
• Strong organizational and analytical abilities for forecasting and order management.

Responsibilities

• Provide customer service to OEMs across Europe and maintain relationships.
• Coordinate daily activities with sales, procurement, logistics, and production.
• Analyze customers’ purchasing forecasts and manage orders and logistics.
• Handle and resolve complaints to ensure customer satisfaction.

Skills

Communication skills

French language

English language

Analytical skills

Teamwork

Customer relationship

Tools

CRM software

Job description

Michelin in Warsaw is seeking a Customer Service Representative with French to support OEM customers across Europe. Training is 100% in the office for 3 months, followed by a hybrid work model.

The role emphasizes building long‑term relationships, coordinating with internal teams, and managing orders and logistics with strong IT system proficiency. Fluency in French and English is required for this international environment.