German-Speaking Customer Service Advisor - Remote Greece

Cross Border Talents; Warszawa; Remote; PLN 112,000 - 147,000; Full time

Benefits offered by this job

Relocation package

Healthcare coverage

Online Greek courses

Social events

Career progression

Job summary

Cross Border Talents is hiring a Customer Service Advisor who speaks German to work remotely from beautiful Greece, with relocation support provided. You will handle queries via phone, chat and email in German, log cases in CRM, and collaborate with the team to maintain service quality.

The role offers a base salary plus performance bonus, paid training, healthcare coverage, online Greek courses and social events, with career progression opportunities in a friendly, inclusive environment.

Qualifications

• Handle customer queries via phone, chat & email in German.
• Provide accurate information and resolve issues with empathy.
• Log cases in CRM systems, follow-up, and track outcomes.
• Collaborate with team members to maintain service quality.

Responsibilities

• Handle customer queries via phone, chat & email in German
• Provide accurate information and resolve issues with empathy
• Log cases in CRM systems, follow-up, and track outcomes
• Collaborate with team members to maintain service quality

Skills

Strong communication

Problem solving

Job description

Cross Border Talents is hiring a Customer Service Advisor who speaks German to work remotely from beautiful Greece, with relocation support provided. You will handle queries via phone, chat and email in German, log cases in CRM, and collaborate with the team to maintain service quality.

The role offers a base salary plus performance bonus, paid training, healthcare coverage, online Greek courses and social events, with career progression opportunities in a friendly, inclusive environment.