German-Speaking Customer Experience Associate (Hybrid)

TE Connectivity Corporation; Kraków; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Life insurance

Employee referral bonus

Performance-based bonus

Training and career growth

Collaborative work environment

Job summary

TE Connectivity Kraków is seeking a Customer Service Associate with German to serve as the main interface between customers and TE teams, managing dedicated accounts, handling inquiries, and ensuring a high quality service experience. You will work with SAP, Salesforce, and MS Office, coordinate deliveries, resolve issues, and support continuous improvement initiatives while collaborating with field sales.

Fluency in German and English is required, and a willingness to work in a hybrid office

Qualifications

• Fluent in German and English required.
• Experience in customer service preferred.
• Knowledge of SAP or CRM tools is a plus.

Responsibilities

• Act as the main contact for customers and provide timely follow-up.
• Coordinate service delivery, review requirements, and monitor shipments.
• Liaise with internal teams to resolve issues and drive customer satisfaction.

Skills

German language

English language

Customer service

Time management

Tools

SAP

Salesforce.com

MS Office

Job description

TE Connectivity Kraków is seeking a Customer Service Associate with German to serve as the main interface between customers and TE teams, managing dedicated accounts, handling inquiries, and ensuring a high quality service experience. You will work with SAP, Salesforce, and MS Office, coordinate deliveries, resolve issues, and support continuous improvement initiatives while collaborating with field sales.

Fluency in German and English is required, and a willingness to work in a hybrid office