German-Speaking Credit Services Associate

Medtronic

Warszawa

Hybrid

PLN 110,000 - 166,000

Full time

4 hours ago

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Job summary

Medtronic is seeking a Credit Services Representative in Warsaw, Poland, to manage an assigned portfolio of customer accounts with English and German language support. The role combines collections, account analysis, and AI-enabled service processes in a technology-driven environment.

You will collaborate with Finance, Customer Service and commercial teams, maintain accurate transactional records, and support continuous improvement initiatives while working in a flexible on-site and

Qualifications

Bachelor's degree with 2+ years in Accounts Receivable, Credit, Collections or Finance.
Professional proficiency in English; German at C1; business communication.
Experience using SAP or ERP systems and maintaining accurate transactional records.

Responsibilities

Manage portfolio of customer accounts to support timely collection of receivables.
Contact customers by phone and email to resolve overdue balances and secure payments.
Investigate account issues and disputes with Finance, Customer Service and other stakeholders.
Maintain accurate records of customer interactions and resolution activities.
Monitor portfolio performance and prioritize workload on ageing/overdue accounts.
Identify recurring issues and suggest process improvements.
Support testing and adoption of AI-enabled digital tools and workflows.