German-Speaking Credit Services Associate

Medtronic; Warszawa; On-site; PLN 92,000 - 138,000; Full time

Benefits offered by this job

Medtronic Incentive Plan

Job summary

Medtronic in Warsaw seeks an Associate Credit Services Representative to support credit and collections for assigned accounts, collaborating with customers and internal stakeholders to ensure timely payments.

You will work in a technology-enabled Credit Services environment, handling account records, payment arrangements, and discrepancies with a focus on operational excellence. On-site onboarding is required.

Qualifications

• Bachelor's degree with no prior professional experience required.
• Fluent English and C1 proficiency in German for business communication.
• Proficiency in Microsoft Office applications (Excel, Outlook, Word).
• Ability to learn across multiple systems and AI-enabled tools.
• On-site availability in Warsaw during onboarding.

Responsibilities

• Manage assigned customer accounts and perform collection activities to support timely payment of outstanding balances.
• Communicate with customers by phone and email in English and the required market language to resolve payment issues.
• Maintain accurate records of customer interactions and collection outcomes in designated systems.
• Collaborate with Finance, Customer Service and other internal stakeholders to resolve account discrepancies.
• Escalate complex issues following established policies and procedures.
• Follow processes, controls and compliance requirements for consistent service delivery.
• Utilize AI-enabled tools to support workflow, data gathering, and communications.
• Provide feedback on recurring issues and process improvements to drive automation.

Skills

Fluent English

German C1

Microsoft Office

Education

Bachelor's degree

Tools

Internal systems

Job description

Medtronic in Warsaw seeks an Associate Credit Services Representative to support credit and collections for assigned accounts, collaborating with customers and internal stakeholders to ensure timely payments.

You will work in a technology-enabled Credit Services environment, handling account records, payment arrangements, and discrepancies with a focus on operational excellence. On-site onboarding is required.