German-Speaking Client Support – Athens (Relocation)

WW Talents; Kraków; On-site; PLN 63,000 - 81,000; Full time

Benefits offered by this job

Full relocation support

Productivity bonus up to €250/month

Transportation bonus up to €100/month

International and dynamic environment

Job summary

WW Talents is seeking a German-speaking agent to join our Athens team and provide premium-brand customer support on-site. You will handle product, technical, delivery, and refund inquiries across phone, email, and chat, contributing to a seamless customer experience.

The role requires fluent German (C1) and strong English (B2-C1) for training and internal communication. You’ll work rotating shifts in a dynamic, international environment with relocation support included.

Qualifications

• Must be fluent in German with at least C1 proficiency.
• English proficiency at B2-C1 level for training and internal communication.
• Excellent communication and problem-solving skills.

Responsibilities

• Provide professional customer and after-sales support.
• Troubleshoot product and technical issues.
• Handle delivery, refund, and product-related inquiries.
• Record and manage customer cases accurately.
• Provide clear, solution-focused assistance.
• Support additional markets and channels when required.
• Maintain high customer satisfaction and service quality.

Skills

German fluency

English ability

Customer service

Typing speed

Problem solving

Job description

WW Talents is seeking a German-speaking agent to join our Athens team and provide premium-brand customer support on-site. You will handle product, technical, delivery, and refund inquiries across phone, email, and chat, contributing to a seamless customer experience.

The role requires fluent German (C1) and strong English (B2-C1) for training and internal communication. You’ll work rotating shifts in a dynamic, international environment with relocation support included.