GBS Europe Transformation & Digital Operations Leader

ManpowerGroup

Polska

Remote

PLN 500,000 - 1,200,000

Full time

2 days ago

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Job summary

ManpowerGroup in Europe seeks a senior leader to drive Global Business Services strategy and operations across Europe, delivering transformation, digital innovation, and scalable service delivery. You will partner with executives to improve productivity and growth while shaping the operating model with AI-enabled solutions.

Lead multi-country teams, influence senior stakeholders, and build capability across markets.

Qualifications

15+ years of leadership experience in Global Business Services, Shared Services, or related environments.
Proven success leading large, multi-country organizations across Europe.
Experience delivering enterprise transformation, automation, and digital modernization.

Responsibilities

Lead the Global Business Services organization across Europe with focus on service delivery and value.
Define and execute a multi-year transformation roadmap emphasizing standardization and automation.
Partner with regional leaders to improve delivery, productivity and growth.
Drive data-driven decisions using AI, analytics, Lean, and continuous improvement.
Establish governance, KPIs, and service management frameworks.
Lead large-scale transformation programs in a complex international environment.
Develop leadership teams and capabilities for future growth.
Influence senior executives with strategic insights and performance analysis.
Ensure strong financial stewardship and achievement of strategic objectives.