Global GBS Transformation Lead - Operations & Excellence

Aptiv PLC; Kraków; Hybrid; PLN 339,270 - 424,088; Full time

Benefits offered by this job

Private health care and life insurance

Well-Being Program

Employee Pension Plan

Access to sports groups and Multisport card

Hybrid work options

Job summary

Aptiv PLC is seeking a GBS leader in Kraków, Poland to build and scale a global shared services model, focusing on driving operational efficiency and business value.

You will lead initiatives in service development, stakeholder engagement, and performance management across Finance, HR, and IT functions, ensuring a robust and efficient delivery model while nurturing a culture of continuous improvement.

The ideal candidate will possess extensive leadership experience, a relevant bachelor's degree, and strong skills in change management.

Qualifications

• 15+ years of progressive leadership experience in transformation or operations.
• Experience managing large-scale programs in matrixed environments.
• Expertise in Service Development or Shared Services Design.

Responsibilities

• Define and execute the service development roadmap.
• Lead transitions across various business functions.
• Establish performance management frameworks with KPIs and SLAs.

Skills

Leadership experience

Stakeholder engagement

Strategic thinking

Change management

Education

Bachelor’s degree in Business or related field

Tools

ServiceNow

PMP certification

Job description

Aptiv PLC is seeking a GBS leader in Kraków, Poland to build and scale a global shared services model, focusing on driving operational efficiency and business value.

You will lead initiatives in service development, stakeholder engagement, and performance management across Finance, HR, and IT functions, ensuring a robust and efficient delivery model while nurturing a culture of continuous improvement.

The ideal candidate will possess extensive leadership experience, a relevant bachelor's degree, and strong skills in change management.