Game Support Specialist (Polish & English) – Relocation Included

Gdziepracujemy.pl; Poland; On-site; PLN 64,000 - 94,000; Full time

Benefits offered by this job

Relocation bonus

Accommodation provided

Flight tickets covered

Fully paid training

Health insurance

Career development

Referral bonuses

Job summary

TELUS Digital Bulgaria is hiring for a Game Support role based in Sofia, Bulgaria, with relocation assistance. You will assist players by email and chat, focusing on delivering an outstanding player experience and communicating player feedback to relevant teams.

The role emphasizes empathy, understanding of player support, and teamwork, with extensive relocation benefits and a strong international working environment.

Qualifications

• Fluency in Polish and a good command of English.
• Gaming experience and ability to relate to players’ mindset.
• Empathy and understanding of player perspectives when addressing issues.
• Understanding of Player Support and processes.

Responsibilities

• Assist players with issues via email and chat.
• Focus on delivering the best player experience.
• Provide feedback to teams from player insights.
• Help improve team processes and workflows.

Skills

Polish fluency

English proficiency

Gaming experience

Player empathy

Player support knowledge

Team mindset

Job description

TELUS Digital Bulgaria is hiring for a Game Support role based in Sofia, Bulgaria, with relocation assistance. You will assist players by email and chat, focusing on delivering an outstanding player experience and communicating player feedback to relevant teams.

The role emphasizes empathy, understanding of player support, and teamwork, with extensive relocation benefits and a strong international working environment.