Fleet Key Account Manager (German speaking) at Talixo

Talixo; Kraków; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Discounts for Talixo services

Private healthcare Allianz

My Benefit Cafeteria

Multisport Card

3 paid days off for development/vwell‑

Up to 4 weeks workation per year

Job summary

Talixo is seeking a German-speaking Fleet Key Account Manager to manage relationships with taxi and limousine fleet partners across multiple EMEA countries. The role is hybrid with an office in Kraków and remote collaboration with cross-functional teams in Sales, Tech, Operations, and Finance.

You will build strategic account plans, negotiate deals, onboard fleets, and analyze data to drive growth and service quality. Fluency in German and English is required.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 3 years of experience in procurement or B2B/channel sales.
• Strong negotiation, communication, and interpersonal skills with intercultural experience.
• Proficiency in data analysis and trend identification to drive informed business decisions.
• Structured problem-solving with independence and creativity.
• Excellent organizational and time-management skills.
• Familiarity with CRM software and related tools.
• Fluent German and English (written and spoken).

Responsibilities

• Develop and maintain strong, long-lasting relationships with key fleet partners.
• Be the main contact for account-related matters and understand fleet requirements.
• Create and implement strategic account plans with internal teams.
• Identify opportunities for growth and expansion aligned with business goals.
• Shortlist potential partners, conduct outreach, and qualify leads.
• Onboard and train new fleets; manage partnerships across regions.
• Utilize data to track KPIs and provide insights to improve services.
• Monitor market trends and competitor activities to identify risks and opportunities.
• Collaborate with Sales, Tech, and Operations to improve processes and IT systems.

Skills

Negotiation

Communication

Data analysis

Problem solving

Organizational skills

CRM experience

Intercultural experience

Education

Bachelor's degree in Business/Marketing or related field

Tools

CRM software

Job description

About Talixo

Talixo is the world's leading operator of pre-booked transfers, working with the biggest brands in travel. We partner with fleets in 1,100+ cities and 130+ countries worldwide to provide travelers with reliable, high-quality rides, making their journeys easier and more enjoyable, from door to door. Since 2012, we've been helping travel brands create more connected journeys, and we're looking for people willing to go the extra mile. Operating across two key locations: Krakow and Berlin, our cohesive teams - IT, Operations, Fleet, Pricing, Sales, Finance and HR - drive technological innovation, operational excellence, and organizational development. With a shared focus on refining processes and enhancing technology, while spearheading strategic growth initiatives, we seamlessly contribute to our collective success. We are growing our Team and seeking passionate professionals interested to join our team, as a German speaking Fleet Key Account Manager ( hunter & farmer), to manage business relations with our Taxi and Limousine Fleet Partners network within several cluster countries in the EMEA region. The role is fully remote.

Responsibilities

• Relationship Management: Develop and maintain strong, long-lasting relationships with key fleet partners.
• Act as the main point of contact for all account-related matters, ensuring effective communication and understanding of fleet requirements.
• Strategic Account Planning: Collaborate with internal teams to create and implement strategic account plans tailored to each fleet customer's needs and integrate them in Talixo systems.
• Identify opportunities for account growth and expansion, ensuring alignment with the company's overall business objectives.
• Contract Negotiation and Management: Shortlist potential new partner fleets, make cold calls to acquire new leads, and qualify leads.
• Establishing a network of partnerships and negotiating deals across your region and your product line.
• Onboarding and training of new fleets.
• Data Analysis and Reporting: Utilise data and analytics to track key performance indicators, providing insights and recommendations to enhance fleet services and quality.
• Prepare regular reports for fleets, highlighting performance metrics and identifying areas for improvement Market Intelligence:
• Stay informed about industry trends, competitor activities, and market changes to identify opportunities and potential risks.
• Close collaboration with other Departments (Sales, Tech, Operations) to improve processes, and procedures and further develop our IT system and tools.
• This role will be reporting to Regional Head of Fleet, located within European time zone.

Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 3 years of experience in the procurement field or B2B / channel sales.
• Strong negotiation, communication, and interpersonal skills with intercultural experience.
• Proficiency in data analysis and trend identification to drive informed business decisions.
• Demonstrated ability to approach problem-solving in a structured manner, showcasing independence and creativity.
• Excellent organizational and time-management skills.
• Familiarity with CRM software and other relevant tools.
• Fluent verbal and written communication skills in German and English - is a must.

What we offer

• Hybrid Working (office located in Lubicz 23 in Kraków)
• Employment contract, full time with trial period, fixed-term 1-2 years contract.
• Discounts for Talixo services
• Complimentary office amenities including fresh fruit, sandwiches etc.
• Additional Benefits : private healthcare Allianz, My Benefit Cafeteria, Multisport Card
• Additional paid time off - 3 days per year for professional development, well-being or volunteering
• Up to 4 weeks of workation per year
• Internal Learning and Development trainings available

Recruitment process

CV screening and candidate selection Screening call on Google Meet with Recruiter (only selected candidates) 1st stage Google Meet interview with Hiring Manager (only selected candidates) 2nd stage Google Meet interview with Hiring Manager and COO + Case Study (only selected candidates) Feedback Note: all of the interviews and recruitment process will be run in English. We kindly ask all candidates to submit their applications in English.