Field Service Engineer - Thermal Management & HVAC

Vertiv Group; Województwo mazowieckie; On-site; PLN 60,000 - 90,000; Full time

Job summary

Vertiv Group is seeking a field service professional in Poland responsible for maintenance and emergency repairs of Thermal Management products and other contracted systems. You will build rapport with customers, sales managers and distributors, and maintain communication with scheduling teams and the line/department Manager.

You will respond to service calls, perform safe work following codes, and help maintain a 90% maintenance completion rate while updating the scheduling team and reporting

Qualifications

• Technical school background or university degree in Mechanical Engineering is a plus.
• Good knowledge of HVAC products and principles.
• Social competence, ability to work in a team and motivate others, assertiveness
• 3–5+ years of experience in a technical role
• Spoken and written English is a plus
• Computer literate, MS Office package; Driver's license B

Responsibilities

• Respond in a professional manner to all assigned service calls on duty.
• Perform all work safely and per company safety policy.
• Work with current codes of practice/legislation for tasks.
• Contribute to maintaining a 90% planned maintenance completion rate.
• Keep scheduling team informed of changes to your schedule and open jobs.
• Close tasks in VMFS and complete weekly paperwork accurately.
• Report sales or service leads via proper process.
• Support company vision and management decisions.
• Use email and Office to maintain communications processes.
• Follow Vertiv processes at all times.
• Keep company vehicle clean and maintained; protect tooling and property.
• Work as part of the service team and support business needs.
• Take an active role in the call out rota.
• Ensure ITC compliance activities are managed as per program requirements.

Skills

Teamwork & motivation

English skills

MS Office

Attention to detail

Vehicle license B

Education

Technical school OR Mechanical Eng degree

Tools

MS Office

Job description

Vertiv Group is seeking a field service professional in Poland responsible for maintenance and emergency repairs of Thermal Management products and other contracted systems. You will build rapport with customers, sales managers and distributors, and maintain communication with scheduling teams and the line/department Manager.

You will respond to service calls, perform safe work following codes, and help maintain a 90% maintenance completion rate while updating the scheduling team and reporting