Executive Technical Success Leader

SentinelOne, Inc.; Polska; On-site; PLN 420,000 - 650,000; Full time

Benefits offered by this job

RSUs

ESPP

Leave benefits

Parental leave

Medical insurance

Pension

Home office allowance

Wellbeing allowance

MultiSport

Job summary

SentinelOne, Inc. is seeking a Senior Technical Success Executive to lead executive engagements with strategically significant customers in a cybersecurity context. You will act as the primary executive partner, guiding recovery strategies and cross-functional execution to maximize value and renewals.

You will coordinate with Product, Engineering, Support, and Sales to resolve complex incidents, outages, or deployments, ensuring business outcomes and executive alignment across stakeholders.

Qualifications

• 10+ years in enterprise customer-facing roles (customer success, TAM, or equivalents).
• Experience leading executive engagements with complex technical and commercial challenges.
• Proven track record in renewals, contract strategy, and long-term planning.

Responsibilities

• Become primary executive partner for strategically significant customer engagements.
• Lead executive recovery and success plans with cross-functional teams.
• Drive measurable business outcomes and value realization from SentinelOne investments.
• Coordinate with Product, Engineering, Support, and Sales to remove blockers and accelerate recovery.
• Participate in renewal negotiations and multi-year planning to optimize outcomes.

Skills

Executive engagement

Enterprise customer success

Cross-functional leadership

Technical acumen

Executive communication

Renewals strategy

Problem solving

Cybersecurity knowledge

Job description

SentinelOne, Inc. is seeking a Senior Technical Success Executive to lead executive engagements with strategically significant customers in a cybersecurity context. You will act as the primary executive partner, guiding recovery strategies and cross-functional execution to maximize value and renewals.

You will coordinate with Product, Engineering, Support, and Sales to resolve complex incidents, outages, or deployments, ensuring business outcomes and executive alignment across stakeholders.