Europe Office Operations & Member Support Specialist

Association of International Certified Professional Accountants; Warszawa; Hybride; PLN 100 000 - 120 000; Plein temps

Avantages offerts par ce poste

Life insurance

Retirement plan

Annual leave

Flexible benefits

Résumé du poste

Association of International Certified Professional Accountants in Poland is seeking an Office Administrator to ensure smooth operations of the CIMA Poland office. You will handle administrative tasks, support staff and visitors, and act as the primary contact for candidates, students, and members in Europe.

You will report to Senior Manager, Europe Markets and work with a hybrid schedule. The role includes invoicing, supplier management, and customer support across Europe.

Qualifications

• 1+ years' experience in an administrative/support role including managing invoices and expenditures.
• Certificate of English language proficiency.

Responsabilités

• Support the team in delivery of administrative tasks including travel arrangements, meeting and event coordination, supplier management, and office management.
• Manage payment process for the office; raise purchase orders, manage invoices.
• Perform general administrative tasks such as filing, scanning, and mail correspondence.
• Responsible for reception responsibilities, accepting post/couriers, preparing and sending all documents that need to leave the office.
• Support prospective and current students and members in their interactions with the Association across Europe.
• Collaborate with immediate and partner teams to resolve customer issues.
• Offer suggestions and solutions to improve customer experience and internal processes.
• Encourage members and students to remain with CIMA and help work on their retention.
• Communicate with tuition providers and exam centres.

Connaissances

Administrative support

Invoice management

Customer service

Formation

Certificate of English language proficiency

Description du poste

Association of International Certified Professional Accountants in Poland is seeking an Office Administrator to ensure smooth operations of the CIMA Poland office. You will handle administrative tasks, support staff and visitors, and act as the primary contact for candidates, students, and members in Europe.

You will report to Senior Manager, Europe Markets and work with a hybrid schedule. The role includes invoicing, supplier management, and customer support across Europe.