Europe BMS Lead - ISO, Compliance & Change

Turnertownsend; Warszawa; On-site; PLN 320,000 - 460,000; Full time

Job summary

Turner & Townsend is seeking an experienced Business Management System (BMS) Manager to lead the development, governance, and continuous improvement of our European BMS. This senior role focuses on consistency, compliance, knowledge sharing, and excellence across multiple countries.

Based in Poland with European travel expected. You will drive documentation, training, ISO certifications, KPI reporting, and adoption of AI-enabled tools, partnering with regional Quality Assurance to deliver

Qualifications

• IRCA Certified Lead Auditor or equivalent degree-level qualification.
• Background in construction, engineering, property, project management or consultancy.
• Proven experience managing Business Management Systems, including governance and improvement.
• Strong understanding of ISO management systems and certification requirements.
• Excellent communication, facilitation and training skills with stakeholders.
• Willingness to travel regularly across Europe.

Responsibilities

• Lead development, governance and continuous improvement of the European BMS.
• Ensure processes are documented and accessible across countries.
• Deliver monthly compliance and BMS KPI reporting to regional leadership.
• Manage ISO certifications, audits and relationships with certification bodies.
• Capture lessons learned and translate into practical guidance.
• Partner with QA Manager to support reviews and continual improvement.
• Develop training and promote adoption of company processes Europe‑wide.
• Drive knowledge sharing and rollout of AI-enabled tools.
• Deputise for the Head of Quality & Assurance when required.

Skills

ISO experience

Quality management

Stakeholder engagement

Digital tools & AI

Change management

English fluency

Education

Quality/Business management degree

Tools

Knowledge management systems

AI-enabled tools

Job description

Turner & Townsend is seeking an experienced Business Management System (BMS) Manager to lead the development, governance, and continuous improvement of our European BMS. This senior role focuses on consistency, compliance, knowledge sharing, and excellence across multiple countries.

Based in Poland with European travel expected. You will drive documentation, training, ISO certifications, KPI reporting, and adoption of AI-enabled tools, partnering with regional Quality Assurance to deliver