Quality Assurance Manager - Europe

Turner & Townsend; Warszawa; Hybrid; PLN 240,000 - 360,000; Full time

Job summary

Turner & Townsend seeks an experienced Quality Assurance Manager to oversee and continually improve the assurance programme across Europe. You will work with senior leaders, project teams and compliance functions to strengthen quality, drive improvements, and ensure consistency across operations.

You will own the regional assurance programme, oversee audits, and embed lessons learned across the business. Regular travel across Europe is required, in coordination with HSE and Information Security

Qualifications

• Degree in engineering, construction, project management, cost management, programme management, or a related technical discipline.
• Experience managing assurance, audit, or quality programmes within a project-based environment.
• IRCA Lead Auditor qualification or equivalent.
• Strong organisational skills with experience coordinating activities across multiple projects and countries.
• Fluent English; an additional European language would be preferred.
• Ability to travel regularly across Europe.

Responsibilities

• Plan and deliver the annual assurance programme across Europe.
• Coordinate and support LOD3 reviews, ensuring projects and reviewers are fully prepared.
• Plan, conduct, and manage internal management system audits across multiple countries.
• Carry out reviews and internal audits personally.
• Provide regional oversight of LOD2 reviews, reporting trends and insights to leadership.
• Manage findings and corrective actions through to closure and ensure improvements are embedded across the business.
• Identify trends and give business leaders clear insight on quality assurance.
• Work closely with HSE, Environmental, Information Security, and other compliance teams to maintain regulatory and business compliance.
• Collaborate with the BMS Manager to capture and share best practices from project delivery.
• Deputise for the Head of Quality & Assurance when required.

Skills

Stakeholder management

Data analysis

English fluency

Travel readiness

Communication skills

Education

Engineering / Construction / Project management degree

IRCA Lead Auditor qualification

Job description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

We are looking for an experienced Quality Assurance Manager to lead and continuously improve our assurance programme across Europe. This is a highly visible role, working closely with senior business leaders, project teams, and compliance functions to strengthen quality, drive continual improvement, and ensure consistency across our operations.

You will take ownership of the regional assurance programme, oversee audit and review activities, provide insight into quality performance, and help ensure lessons learned are embedded across the business.

Key Responsibilities:

• Plan and deliver the annual assurance programme across Europe.
• Coordinate and support LOD3 reviews, ensuring projects and reviewers are fully prepared.
• Plan, conduct, and manage internal management system audits across multiple countries.
• Carry out reviews and internal audits personally
• Provide regional oversight of LOD2 reviews, reporting trends and insights to leadership.
• Manage findings and corrective actions through to closure and ensure improvementsare embedded across the business.
• Identify trends and give business leaders clear insight on quality assurance.
• Work closely with HSE, Environmental, Information Security, and other compliance teams to maintain regulatory and business compliance.
• Collaborate with the BMS Manager to capture and share best practices from project delivery.
• Deputise for the Head of Quality & Assurance when required.

Qualifications

• Degree in engineering, construction, project management, cost management, programme management, or a related technical discipline.
• Experience managing assurance, audit, or quality programmes within a project-based environment.
• Background in project or programme delivery, ideally with a technical discipline: engineering, construction or cost
• IRCA Lead Auditor qualification or equivalent.
• Strong organisational skills, with experience coordinating activities across multiple projects and countries.
• Ability to analyse data, identify trends, and provide clear recommendations to senior leaders.
• Excellent stakeholder management and communication skills.
• Fluent English; an additional European language would be preferred.
• Ability to travel regularly across Europe.

Additional Information

Our people share our Purpose and Values. Turner & Townsend provides a great place to work, where everyone can make change happen and influence a better world.

We champion our people to succeed in both work and life. To support this we promote a healthy, productive, and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We actively encourage applications from all sectors of the community.