EU Inside Sales Engineer: Quotations & Tech Support

Ingersoll Rand; Poznań; On-site; PLN 70,000 - 115,000; Full time

Benefits offered by this job

Private Medical Care

Cafeteria / Holiday subsidy

Stable working environment

Technical, Professional, and Skills培训

Job summary

SEEPEX is seeking a Junior Inside Sales Specialist in Poznań to perform back-office and inside-sales duties within the European Center of Excellence. You will ensure accurate quotations and order processing, provide technical and commercial support to customers across EMEA, and help maintain standardized CoE processes.

The role involves collaborating with Sales, Engineering and HQ, handling pricing checks, and supporting continuous process improvements.

Qualifications

• Completed technical education or graduation approaching, thesis in progress (e.g., Bachelor’s degree or a comparable technical field).
• First practical experience in technical customer support, sales, or application engineering — internships or working student experience also welcome.
• Basic technical understanding
• Experience with ERP and CRM systems (SAP, MS Dynamics, Oracle, or similar).
• Ability to read and understand technical documentation, product specifications, and configuration parameters.
• Experience in quotation preparation, pricing, or basic commercial processes is an advantage.

Responsibilities

• Provide professional technical and commercial support to customers across the EMEA region from an office-based environment.
• Communicate proactively with customers via phone, email, and digital channels to support ongoing customer management.
• Act as an internal coordination point between Sales, Engineering, Customer Service, and headquarters functions.
• Prepare, review, and track quotations for pumps, systems, and spare parts using designated configuration and pricing tools.
• Enter and validate customer orders with high accuracy in ERP/CRM systems.
• Verify pricing, delivery terms, technical documentation, certificates, and contractual requirements before order release.
• Work closely with the local office team, headquarters in Bottrop, and field sales colleagues across EMEA. Operate as an integrated member of the CoE team and contribute to a standardized European back-office model.
• Participate in internal and external training workshops, including development sessions at headquarters.
• Provide customer service support for inquiries related to spare parts, service interventions, and basic after sales topics across the EMEA region.

Skills

English proficiency

Polish language skills

Education

Bachelor's degree or technical field

Tools

MS Office

Excel

AI-based tools

ERP/CRM systems

Job description

SEEPEX is seeking a Junior Inside Sales Specialist in Poznań to perform back-office and inside-sales duties within the European Center of Excellence. You will ensure accurate quotations and order processing, provide technical and commercial support to customers across EMEA, and help maintain standardized CoE processes.

The role involves collaborating with Sales, Engineering and HQ, handling pricing checks, and supporting continuous process improvements.