Junior Inside Sales Engineer

Ingersoll-Rand plc; Poznań; On-site; PLN 70,000 - 115,000; Full time

Benefits offered by this job

Private Medical Care

Cafeteria / Holiday subsidy

International working environment

Stock award after one year

Job summary

SEEPEX is seeking an Inside Sales Junior Engineer for its European CoE to perform back-office and inside-sales tasks. You will quote, process orders, and support customers across the EMEA region from an office-based role.

You will coordinate with Sales, Engineering, and Service, using configurators and pricing tools, and ensure accurate order processing in ERP/CRM systems. English and Polish are essential, with opportunities for growth.

Qualifications

• Completed technical education or nearing graduation in a technical field.
• First practical experience in technical customer support, sales, or application engineering.
• Experience with ERP/CRM systems is advantageous.
• Ability to read and understand technical documentation, product specs, and configuration parameters.
• Experience in quotation preparation, pricing, or basic commercial processes is a plus.

Responsibilities

• Provide technical and commercial support to customers across EMEA from an office-based setting.
• Communicate with customers via phone, email, and digital channels to support account management.
• Coordinate internally between Sales, Engineering, Customer Service, and HQ functions.
• Prepare, review, and track quotations for pumps, systems, and spare parts using configurators and pricing tools.
• Enter and validate customer orders with accuracy in ERP/CRM systems.
• Verify pricing, delivery terms, and required documents before order release.
• Collaborate with local office, Bottrop HQ, and field sales across EMEA; contribute to standardized CoE processes.
• Participate in internal/external training and development workshops at headquarters.
• Provide customer service for inquiries related to spare parts, service, and after-sales topics across EMEA.

Skills

Very good English

Polish language

MS Office

ERP/CRM experience

Technical reading

Quotation support

Education

Bachelor's degree or technical equivalent

Tools

ERP/CRM systems (SAP/MS Dynamics/Oracle)

Job description

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SEEPEX is a leading manufacturer of Progressive Cavity Pumps (PCP), Pump Systems and Macerators. We also provide comprehensive Digital Solutions to monitor and control your conveying systems. With more than 55 years of experience, Our PCP technologies are the most efficient means of transferring low viscosity and abrasive fluids, as well as shear sensitive materials.

Job Summary

The Inside Sales Junior Engineer performs key back‑office and inside‑sales activities within the European Center of Excellence (CoE). The role ensures accurate and timely quotation and order processing, provides technical and commercial support to customers across EMEA, and contributes to consistently high customer satisfaction, operational efficiency, and standardized CoE processes.

Responsibilities

• Provide professional technical and commercial support to customers across the EMEA region from an office-based environment.
• Communicate proactively with customers via phone, email, and digital channels to support ongoing customer management.
• Act as an internal coordination point between Sales, Engineering, Customer Service, and headquarters functions.
• Prepare, review, and track quotations for pumps, systems, and spare parts using designated configuration and pricing tools (e.g., Konfigurator, Quote Management Tool).
• Enter and validate customer orders with high accuracy in ERP/CRM systems.
• Verify pricing, delivery terms, technical documentation, certificates, and contractual requirements before order release.
• Work closely with the local office team, headquarters in Bottrop, and field sales colleagues across EMEA. Operate as an integrated member of the CoE team and contribute to a standardized European back-office model. Support continuous process improvement and documentation updates within the CoE.
• Participate in internal and external training workshops, including development sessions at headquarters.
• Provide customer service support for inquiries related to spare parts, service interventions, and basic after sales topics across the EMEA region.

Basic Qualifications

• Completed technical education or graduation approaching, thesis in progress (e.g., Bachelor’s degree or a comparable technical field).
• First practical experience in technical customer support, sales, or application engineering— internships or working student experience also welcome.
• Basic technical understanding
• Experience with ERP and CRM systems (SAP, MS Dynamics, Oracle, or similar).
• Ability to read and understand technical documentation, product specifications, and configuration parameters.
• Experience in quotation preparation, pricing, or basic commercial processes is an advantage.

Travel & Work Arrangements/Requirements

Fully site based, flexible working hours

• Strong skills in MS Office (especially Excel and Outlook) and comfortable leveraging AI‑based tools.
• Very good English skills (written and spoken) required for EMEA customer support.
• Polish written and spoken
• Additional language skills (e.g. German, French, Spanish, Italian) are an advantage.

What we Offer

• Private Medical Care
• Cafeteria / Holiday subsidy
• Stable working environment, focusing on long-term cooperation
• Technical, Professional, and Skills Training
• International working environment
• Ownership Works equity program: we believe in the power of employee ownership. All full time permanent employees are eligible to a one-time stock award after successfully completing one year of employment.

Salary Range

6275 – 10300 PLN Gross

Special Accommodation

If you are a person with a disability and need assistance applying for a job, please submit a request.

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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.