English-Speaking Customer Service Pro — Warsaw (Hybrid)

Michelin; Warszawa; Hybrid; PLN 78,000 - 84,000; Full time

Benefits offered by this job

Luxmed medical care

Multisport card co-financing

MyBenefit access

Attractive bonuses

Lunch card

Job summary

Michelin in Warsaw is seeking a Customer Service Representative with fluent English to support customers across Europe. You will handle orders, deliveries, complaints, and coordinate refulfillment in a hybrid work setup.

You should be able to use IS/IT systems, communicate clearly, build long-term client relationships, and adapt quickly to new situations. The role offers stable employment, international exposure, and company benefits.

Qualifications

• Fluent English (C1)
• Ability to cooperate with clients and build long-term relationships
• Good communication
• Capacity to adapt quickly to new situations
• IS/IT systems knowledge

Responsibilities

• Advise customers on ordering, delivery and complaint process
• Manage customer orders and monitor re fulfillment
• Plan and coordinate deliveries with customers
• Register and manage customer complaints

Skills

Fluent English

Client cooperation

Good communication

IS/IT systems knowledge

Job description

Michelin in Warsaw is seeking a Customer Service Representative with fluent English to support customers across Europe. You will handle orders, deliveries, complaints, and coordinate refulfillment in a hybrid work setup.

You should be able to use IS/IT systems, communicate clearly, build long-term client relationships, and adapt quickly to new situations. The role offers stable employment, international exposure, and company benefits.