Energy Storage Field Service Engineer

BYD Europe; Warszawa; On-site; PLN 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Annual leave

Transportation allowance

Job summary

BYD Europe seeks Energy Storage Field Service Engineers to cover Poland's north-east region. The role includes installation, commissioning, repair, and maintenance of energy storage units at client sites, with travel and on-site troubleshooting.

You will provide customer support, training, and feedback to engineering teams, while upholding safety standards throughout all fieldwork. Applicants should have an associate degree or higher in electrical engineering or related fields, with energy

Qualifications

• Associate degree or higher in Electrical Engineering, Automation, Mechatronics, or related fields.
• Relevant electrical or high voltage operation certifications are preferred.

Responsibilities

• Install, commission, repair, and maintain energy storage systems on site.
• Address on-site issues to minimize downtime and ensure reliable operation.
• Provide technical support and training to customers.
• Feedback field issues to R&D and support teams for improvements.
• Ensure safety regulations and company safety standards on-site.

Skills

Electrical systems understanding

Troubleshooting

Customer service

Communication

Travel readiness

On-site problem solving

Education

Associate degree or higher in Electrical Engineering/Automation/Mechatronics

Electrical/high voltage certifications (preferred)

Job description

About the role

Engineers required for Poland (North-East area)

BYD is seeking Energy Storage Field Service Engineers to cover various energy storage sites location in Poland North-eastareas. This role is responsible for reporting to the EU ESS aftersales regional Manager. The Field Service Engineer will perform preventative maintenance, troubleshooting and warranty repairs along with commissioning activities on BYD energy storage units across various client locations within the Poland

Tasks & Typical duties/responsibilities:

• Responsible for the installation, commissioning, repair, and maintenance of energy storage systems on site.
• Address technical issues on-site in a timely manner to ensure reliable operation and minimize downtime.
• Provide technical support to customers, answer questions about the equipment, and deliver necessary training.
• Collaborate closely with the technical support team and R&D department to feedback on-field issues and suggest improvements.
• Continuously follow up on customer after-sales service requirements to improve customer satisfaction.
• Ensure compliance with local safety regulations and company safety standards when performing any on-site work.

Requirements:

Education Requirements:

• Associate degree or higher in Electrical Engineering, Automation, Mechatronics, or related fields.
• Relevant electrical or high voltage operation certifications are preferred.

Experience Requirements:

• At least 3 years of experience in the power industry or with high/low voltage systems, with preference for those with energy storage experience.
• Hands-on experience with equipment installation, commissioning, and maintenance, preferably familiar with energy storage systems.

Language Requirements:

• Fluent in Polish, with working proficiency in English.

Skills Requirements:

• Solid understanding of electrical systems, particularly energy storage systems and their principles
• Strong troubleshooting and problem-solving skills, capable of working in high/low voltage environments.
• Excellent communication and customer service skills, able to work efficiently under pressure.

Other Requirements:

• Willingness to travel frequently and adapt to flexible working hours.

We offer:

• Competitive salary and benefits package, including but not limited to: medical insurance, annual leave, and transportation allowance.
• Opportunities for professional training and career development to enhance skills and career prospects.

About BYD Energy Storage

BYD Energy Storage was established in 2008. As a global pathfinder, leader and expert in battery energy storage system, BYD Energy Storage specialises in the R&D, manufacturing, marketing, service and recycling of the energy storage products. Build on the state-of-the-art battery technology, BYD Energy Storage has provided safe and reliable energy storage system solutions for hundreds of grid-scale, C&I and residential energy storage projects worldwide, covering 400+ cities, 70+countries and regions, 6 continents, including the U.K., U.S., Germany, France, Switzerland, Italy, Japan. Total global shipment volume has reached 14GWh+ (As of December 31st 2022). BYD