Employee Journey Architect — HR Transformation & UX

ING Hubs Poland; Katowice; On-site; PLN 107,000 - 190,000; Full time

Job summary

ING Hubs Poland is hiring in Katowice, Poland. The role focuses on designing and improving end-to-end employee journeys, translating business needs into actionable HR solutions, and driving data-driven improvements within a complex, international organisation.

The team collaborates across HR, IT, and product domains to deliver scalable HR solutions, with Workday experience considered a plus. Fluency in business English is required, and the role offers a dynamic international environment.

Qualifications

• Experience in HR processes, employee experience, or product-related roles.
• Strong understanding of employee journeys and HR domain (Workday is a plus).
• Proven ability to gather requirements and translate them into actionable solutions.
• Experience working in Agile environments and cross-functional teams.
• Strong stakeholder management and communication skills.
• Ability to operate in a complex, international organisation.
• Proactive mindset with a strong focus on continuous improvement.
• Fluent in English (business proficiency).

Responsibilities

• Design, analyse, and optimise employee journeys across the full lifecycle.
• Own and continuously enhance end-to-end journeys across systems and touchpoints.
• Identify pain points and drive continuous improvement initiatives.
• Lead journey mapping and contribute to improvement roadmaps.
• Gather and understand business and stakeholder needs and translate them into clear process designs.
• Convert requirements into high-quality user stories and backlog items.

Skills

HR processes

Employee experience

Product-related roles

Employee journeys

Workday (plus)

Agile environments

Stakeholder management

English (business)

Job description

ING Hubs Poland is hiring in Katowice, Poland. The role focuses on designing and improving end-to-end employee journeys, translating business needs into actionable HR solutions, and driving data-driven improvements within a complex, international organisation.

The team collaborates across HR, IT, and product domains to deliver scalable HR solutions, with Workday experience considered a plus. Fluency in business English is required, and the role offers a dynamic international environment.