EMEA HR Support Specialist — German/English (Remote)

American Express Global Business Travel; Polska; Remote; PLN 184,000 - 280,000; Full time

Benefits offered by this job

Remote work from home

Job summary

American Express Global Business Travel (Amex GBT) is seeking a Team Member to support employees across English- and German-speaking countries via HR ticketing tool, email, phone and chat. The focus is Workday system support and HR processes in collaboration with Administration and Payroll.

You will deliver Workday navigation guidance, promote self-service usage, escalate complex cases to the Workday functional Team, manage transactions and provide system trainings to HUB and local staff.

Qualifications

• Fluent in German and English required.
• Nice to have HR experience, preferably in fast paced GSCC environment.
• Familiarity with Workday or other HR systems is a plus.

Responsibilities

• Support Leaders and employees in navigating through Workday system.
• Promote self-service usability of Workday.
• Escalate after in depth troubleshooting complex cases to Workday functional Team.
• Manage Workday transactions and data corrections.
• Deliver system trainings to HUB and local employees.
• Dispatch HR tickets workload to Administration and Payroll Teams.
• Support global Workday processes enhancement projects.
• Handle other HR administrative processes.

Skills

Fluent German

Fluent English

HR experience

Knowledge of German labor market

Workday knowledge

Tools

Workday

HR systems

Job description

American Express Global Business Travel (Amex GBT) is seeking a Team Member to support employees across English- and German-speaking countries via HR ticketing tool, email, phone and chat. The focus is Workday system support and HR processes in collaboration with Administration and Payroll.

You will deliver Workday navigation guidance, promote self-service usage, escalate complex cases to the Workday functional Team, manage transactions and provide system trainings to HUB and local staff.