EMEA HR Service Delivery Associate | Hybrid Role

Boston Scientific; Warszawa; Hybrid; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Great Place to Work

Hybrid work model

Professional development

ESPP

Multisport

Job summary

Boston Scientific Poland is seeking a Junior HR Service Delivery Support in Warsaw. The role delivers transactional and admin HR support across the employee lifecycle, coordinating with Global/EMEA CoEs and HR functions to ensure high-quality service delivery.

You will handle TA, onboarding, data management, compensation, benefits, learning and recruitment tasks, generate reports, and drive process improvements using modern tools and tech. Fluency in English and Polish is required.

Qualifications

• Technical degree in Human Resources, Business Administration or related field.
• Previous internship experience preferably in Talent Acquisition, Total Rewards, Benefits administration, HR Shared Services.
• Language requirement: Fluency in English and Polish is required
• Experience with Workforce and case management systems, with preference for SuccessFactors and ServiceNow.
• Experience in MS Office Applications (Excel, Word, PowerPoint)
• Analytical & problem-solving skills.

Responsibilities

• Intake activities & solve cases with communication handled both in written form (tickets, email) and verbally (phone calls, virtual meetings)
• Perform specialized internal process administration
• Execute processes and procedures as required
• May generate operational reports and analyze data as required
• Execute processes and procedures related to one or more HR functions (TA, Onboarding, Employee Data, Compensation, Benefits, Learning, Recruitment)
• Identify opportunities for improvement and support improvement execution
• Utilize appropriate tools and technology to support processes
• Support Global/EMEA CoEs to embed new processes
• Provide ad-hoc administrative support at EMEA/local country level
• Execute activities using case management application and apply escalation as required
• Follow SOPs under HRSD leadership
• Identify and communicate risk factors affecting service delivery
• Participate in continuous improvement activities
• Conduct technology testing for new/updated processes

Skills

English fluency

Polish fluency

MS Office

SuccessFactors

ServiceNow

Data analysis

Education

Technical degree in HR/Business Admin

Tools

SuccessFactors

ServiceNow

Job description

Boston Scientific Poland is seeking a Junior HR Service Delivery Support in Warsaw. The role delivers transactional and admin HR support across the employee lifecycle, coordinating with Global/EMEA CoEs and HR functions to ensure high-quality service delivery.

You will handle TA, onboarding, data management, compensation, benefits, learning and recruitment tasks, generate reports, and drive process improvements using modern tools and tech. Fluency in English and Polish is required.