EMEA Customs Operations Lead

PHINIA; Kraków; On-site; PLN 180,000 - 260,000; Full time

Job summary

PHINIA is seeking an experienced European Customs Operations Supervisor to guide EU customs activities, optimize duties, and enforce compliant processes across plants. The role requires a licensed broker and deep knowledge of security programs like C-TPAT/AEO, with collaboration across regions to align standards and drive KPIs.

Ideal candidates will have 8+ years in automotive trade compliance, a logistics-related bachelor’s degree, and fluent English.

Qualifications

• 8+ years experience in trade compliance and customs operations related to automotive companies.
• Bachelor’s degree or equivalent in Logistics, Supply Chain, or Customs related area.
• Fluent in English written and oral.
• Licensed Custom Broker.
• Familiar with security programs (C-TPAT, AEO, etc.) implementation and management.
• Advanced knowledge of Excel and SAP.

Responsibilities

• Assure customs operations formalities are executed in the fastest, highly efficient, and most cost‑effective manner while abiding by all customs regulations and compliance requirements.
• Ensure that all customs duties are optimized by applying customs procedures of economic significance as well as free trade agreements.
• Actively participate in obtaining relevant customs authorizations from appropriate customs authorities.
• Ensure that all information and legally relevant aspects (e.g., guidelines regarding product origin, customs value, special customs regimes, etc.) are included in the process organization in a lean and efficient context.
• Advise the business on customs opportunities and risks about proposed new footprint or changes to current business operations.
• Monitor customs broker performance related to entry release and timing KPIs.
• Support and manage applicable security programs ensuring that the plants are compliant with the requirements.
• Support operating units by providing core business data to supply chain partners.
• Work with other regions to align processes and procedures.
• Manage customs EMEA KPIs.
• Ongoing monitoring of customs activities, customs laws, and country agreements.
• Liaise and monitor customs operations with plants.
• Maintain customs portal account with local customs authorities.
• Manage monthly broker reviews.
• Manage customs services providers’ relations.
• Support Customs Value Reconciliation Process (including cost submission & line-by-line value review).
• Support FTA Reconciliation and other post-entry refund processes.
• Serve as the single point of contact for local customs authorities.
• Establish and maintain customs bonds as necessary.
• Collaborate with production sites, Corporate Logistics, Purchasing, Finance, Tax, and Legal departments, as well as customs authorities.
• Support drawback and other special programs opportunities as applicable.
• Provide appropriate training to POCCs located at the plants ensuring compliance with regulations.

Skills

Trade compliance

Customs operations

English fluency

Licensed Custom Broker

Security programs (C-TPAT, AEO)

Excel

SAP

Education

Bachelor's degree in Logistics, Supply Chain, or Customs related area

Job description

PHINIA is seeking an experienced European Customs Operations Supervisor to guide EU customs activities, optimize duties, and enforce compliant processes across plants. The role requires a licensed broker and deep knowledge of security programs like C-TPAT/AEO, with collaboration across regions to align standards and drive KPIs.

Ideal candidates will have 8+ years in automotive trade compliance, a logistics-related bachelor’s degree, and fluent English.