Mid System Analyst

Spyrosoft; Województwo mazowieckie; On-site; PLN 120,000 - 180,000; Full time

Job summary

Spyrosoft Ltd. is seeking a System Analyst to join an E-commerce project focused on developing and maintaining online stores and mobile applications for a client in the retail industry.

The role emphasizes connecting E-commerce business needs with development teams and preparing specifications for web and mobile platforms. You will independently analyze medium-complexity functionalities and collaborate with architects on larger initiatives, delivering clear user stories and acceptance criteria

Qualifications

• Minimum 3 years of experience as a System Analyst or Business/System Analyst in IT projects.
• Experience with cross-platform projects (web and mobile).
• Knowledge of BPMN.
• Ability to prepare user stories and acceptance criteria.
• Knowledge of UML (sequence, activity, component, and use case).
• Understanding of REST APIs and JSON.
• Ability to read and describe API contracts using Swagger/OpenAPI.
• Good knowledge of Jira and Confluence.
• Knowledge of Figma and ability to read and comment on designs and connect them with requirements.
• Knowledge of AI tools and how to use them in analytical work.
• Strong communication skills and ability to facilitate workshops with business and IT stakeholders.
• Experience in Agile environments (Scrum or Kanban).
• English proficiency at least B2 for documentation and vendor communication.
• Polish proficiency at least C1.

Responsibilities

• Gather and analyse business requirements with Product Owners and E-commerce stakeholders.
• Translate business needs into functional and non-functional requirements.
• Create epics, user stories, and acceptance criteria.
• Model business processes using BPMN.
• Support splitting project scope into deliverable increments.

Skills

Communication skills

Cross-platform experience

Workshop facilitation

English (B2)

Polish (C1)

Agile methods

Tools

Jira

Confluence

Figma

Swagger/OpenAPI

PlantUML

Draw.io

SQL

AI tools

Job description

We are looking for a System Analyst to join an E-commerce project focused on developing and maintaining online stores and mobile applications for a client in the retail industry.

The project covers three main areas:

• PrePurchase: Homepages and landing pages, category pages and search, product pages, CMS.
• Purchase & PostPurchase: Cart and checkout, delivery methods, payments, customer accounts, returns, order management, invoices, and stock availability.
• Services & Tools: Direct marketing, newsletters, campaigns, product feeds, loyalty programmes, mobile application development, and tools.

Projects are cross-platform (web, iOS, Android), cross-team, and often cross-area. The specific project will be communicated after the technical verification stage.

The role focuses on connecting E-commerce business needs with development teams. The System Analyst will be responsible for understanding business problems, proposing solutions, refining them with the team, and preparing specifications that can be implemented and tested across web and mobile platforms.

The specialist is expected to independently analyse medium-complexity functionalities and collaborate with architects on larger initiatives.

Requirements:

• Minimum 3 years of experience as a System Analyst or Business/System Analyst in IT projects.
• Experience with cross-platform projects covering web and mobile applications.
• Practical knowledge of BPMN.
• Ability to prepare user stories and acceptance criteria.
• Practical knowledge of UML, especially sequence, activity, component, and use case diagrams.
• Understanding of REST APIs and JSON.
• Ability to read and describe API contracts using Swagger/OpenAPI.
• Good knowledge of Jira and Confluence.
• Knowledge of Figma, including the ability to read and comment on designs and connect them with requirements.
• Knowledge of AI tools and ability to use them effectively and safely in analytical work, including document and code analysis, user story preparation, diagram preparation, AI assistants, and MCP.
• Strong communication skills and ability to facilitate workshops with business and IT stakeholders.
• Experience working in an Agile environment (Scrum or Kanban).
• English proficiency at minimum B2 level, including documentation and communication with vendors.
• Polish proficiency at minimum C1 level.

Nice-to-have:

• Experience in E-commerce or retail, particularly checkout, payments, orders, delivery, or marketplace.
• Analytical certifications such as IREB CPRE or IIBA ECBA/CCBA.
• Experience with Enterprise Architect, draw.io, or PlantUML.
• Understanding of asynchronous integrations, including queues, Kafka, or RabbitMQ.
• Understanding of microservice architecture.
• Experience describing non-functional requirements, including performance, availability, and security.
• Knowledge of the C4 model for architecture documentation.
• Basic SQL skills for simple queries and data verification.

Main responsibilities:

• Gather and analyse business requirements in collaboration with Product Owners and E-commerce stakeholders.
• Translate business needs into functional and non-functional requirements.
• Create epics, user stories, and acceptance criteria.
• Model business processes using BPMN.
• Support splitting project scope into deliverable increments.