Dynamic Cargo Operations Supervisor – Warsaw

Qatar Airways Group; Województwo mazowieckie; Vor Ort; PLN 55.000 - 75.000; Vollzeit

Zusammenfassung

Qatar Airways Group in Warsaw, Poland invites you to join our Cargo Operations Team as a Cargo Operations Supervisor. You will coordinate with GHA staff, ensure compliance with local regulations and IATA standards, and drive safe, efficient cargo movements for inbound and outbound shipments.

You will oversee staff rostering, monitor capacity utilization, support sales, prepare reports, and liaise with local authorities and Head Office to maintain high service quality across sales and operations.

Qualifikationen

• Understanding of Cargo Procedures / Acceptance / office / warehouse / ramp / People Management
• Decision-making
• Ramp-handling and Load Control of all types of aircraft
• Knowledge of both verbal and written Polish and English
• Loading of cargo freighters
• Valid work authorization for Poland required.

Aufgaben

• Ensure all safety measures are taken by operations staff as well as GHA
• Ensure optimal use of capacity to maximize revenue with on-time performance for freighters
• Handle customer requirements professionally daily; resolve issues and reduce complaints
• Prepare staff roster and brief staff on changes in the industry and QR products/services
• Support Sales to keep systems updates with operational information
• Prepare Cargo report when required by Management
• Liaise with local Ground Handling Agents and Head Office Cargo Department to ensure high quality customer service
• Support import customers for clearance of their cargo, liaise with customs authorities to facilitate smooth and timely import clearance
• Flight planning with maximum utilization of the flight capacity, coordinate between QR Space Control and customers
• Weekly, monthly or whenever deemed necessary services reports including preparation system accounting updates on every flight departure

Kenntnisse

Cargo procedures

Decision making

Ramp handling

Polish language

English language

Jobbeschreibung

Qatar Airways Group in Warsaw, Poland invites you to join our Cargo Operations Team as a Cargo Operations Supervisor. You will coordinate with GHA staff, ensure compliance with local regulations and IATA standards, and drive safe, efficient cargo movements for inbound and outbound shipments.

You will oversee staff rostering, monitor capacity utilization, support sales, prepare reports, and liaise with local authorities and Head Office to maintain high service quality across sales and operations.