4 Air Freight Forwarder Assistant Warsaw, Poland July 3, 2026

Formag Forwarding; Warszawa; On-site; PLN 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive onboarding and training

Opportunity for career growth

Supportive team atmosphere

Job summary

Formag Forwarding in Warsaw, Poland, is seeking an Air Freight Forwarder Assistant. This entry-level position offers a unique opportunity to learn and grow in logistics without prior experience.

You will be responsible for customer service, supporting freight forwarders, and managing shipments while receiving training from experienced professionals. A friendly, supportive work environment with career growth opportunities awaits you.

Qualifications

• English proficiency, both spoken and written.
• Basic knowledge of Excel is required.
• Self-organization and prioritization skills.

Responsibilities

• Provide professional customer service for forwarding orders.
• Support freight forwarders in organizing air shipments.
• Monitor ongoing order progress.

Skills

Communicative English proficiency

Basic knowledge of Microsoft Excel

Strong communication skills

Self-organization

Job description

Due to the expansion of our air freight division, we are looking for a candidate for the position of Air Freight Forwarder Assistant. If you want to gain practical knowledge, develop in the logistics industry, and work in an international environment — we invite you to apply.

Responsibilities

• Professional customer service through receiving and efficient execution of forwarding orders;
• Supporting freight forwarders in organizing import and export air shipments;
• Cooperation with subcontractors, airlines, and foreign agents;
• Monitoring the progress of ongoing orders;
• Entering data into operational systems;
• Ensuring proper document flow, completeness, and archiving of transport documentation;
• Building and developing relationships with clients and business partners.

Requirements

• Communicative English proficiency, both spoken and written;
• Basic knowledge of Microsoft Excel;
• Good self‑organization and ability to prioritize tasks;
• Accuracy, responsibility, and commitment;
• Strong communication skills and ability to work in a team;
• Eagerness to learn and grow in the TSL industry.

Nice to Have

• Prior experience in logistics, freight forwarding, transport, or customer service.

What We Offer

• Comprehensive onboarding and training in air freight from scratch;
• Support from experienced freight forwarders at every stage of learning;
• Stable employment in a growing organization;
• Opportunity to gain specialized knowledge in air transport and beyond;
• Real prospects for growth and promotion to Air Freight Forwarder;
• Work in an international environment;
• Friendly atmosphere and team support.

No experience in air freight forwarding is required. If you are ambitious, communicative, and want to build a career with a future — we will teach you everything step by step.