Director Global Trade Compliance

Sonova Group; Warszawa; On-site; PLN 474,000 - 732,000; Full time

Benefits offered by this job

Hybrid working model

Professional development opportunities

Job summary

Sonova Group is seeking a Director Global Trade Compliance to define and lead our worldwide customs and trade compliance strategy. You will act as the global process owner and SME, shaping governance, processes and controls across regions and functions.

You will drive SAP GTS implementations, oversee export controls and sanctions, and collaborate with regulators and internal teams to enable compliant, efficient international trade.

Qualifications

• Bachelor’s degree in relevant discipline (supply chain, trade, law, finance, business admin).
• 10+ years of progressive experience in customs, export controls, sanctions and international trade compliance.
• Experience leading global or regional trade compliance programs.

Responsibilities

• Define and lead Sonova’s global customs and trade compliance strategy, governance framework, policies and standards.
• Serve as Global Process Owner for customs and trade compliance, establishing clear global processes, ownership, controls and performance standards.
• Harmonize customs and trade compliance processes across manufacturing, distribution and sales organizations worldwide.
• Provide global oversight of tariff classification, customs valuation, origin, import/export documentation and customs declarations.
• Lead the global framework for export controls, sanctions, embargoes and restricted-party screening.
• Own the trade compliance systems and digitalization roadmap, including SAP GTS, automation, data quality and master-data governance.
• Establish risk-assessment, monitoring and internal‑control frameworks and ensure timely remediation of audit findings.
• Provide functional leadership and direction to regional and local trade compliance teams across Americas, EMEA and APAC.
• Monitor regulatory developments and translate changes into effective policies, processes, controls and system requirements.
• Establish global governance, standards and KPIs for customs brokers and other external trade compliance providers, and manage relationships with customs authorities, regulators and advisers.
• Develop global training programs and foster a strong, business‑oriented compliance culture.
• Lead major transformation initiatives, including SAP GTS implementations, process harmonization and global compliance programs.
• Act as a trusted adviser to senior business leaders, balancing regulatory requirements, risk and business needs.

Skills

Leadership

Communication

Stakeholder management

Strategic thinking

Analytical

Education

Bachelor’s degree in Supply Chain Management, International Trade, Law, Finance, Business Administration or related field

Tools

SAP GTS

Job description

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At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

We are looking for a Director Global Trade Compliance to define and lead Sonova’s global customs and trade compliance strategy. In this role, you will act as the global functional leader and subject‑matter expert, as well as the Global Process Owner for customs and trade compliance.

You will work across regions, business units and functions to build a harmonized global framework, strengthen governance and controls, and enable efficient international trade across Sonova’s supply chain.

More about the role:

• Define and lead Sonova’s global customs and trade compliance strategy, governance framework, policies and standards.
• Serve as Global Process Owner for customs and trade compliance, establishing clear global processes, ownership, controls and performance standards.
• Harmonize customs and trade compliance processes across manufacturing, distribution and sales organizations worldwide.
• Provide global oversight of tariff classification, customs valuation, origin, import/export documentation and customs declarations.
• Lead the global framework for export controls, sanctions, embargoes and restricted-party screening.
• Own the trade compliance systems and digitalization roadmap, including SAP GTS, automation, data quality and master-data governance.
• Establish risk-assessment, monitoring and internal‑control frameworks and ensure timely remediation of audit findings.
• Provide functional leadership and direction to regional and local trade compliance teams across Americas, EMEA and APAC.
• Monitor regulatory developments and translate changes into effective policies, processes, controls and system requirements.
• Establish global governance, standards and KPIs for customs brokers and other external trade compliance providers, and manage relationships with customs authorities, regulators and advisers.
• Develop global training programs and foster a strong, business‑oriented compliance culture.
• Lead major transformation initiatives, including SAP GTS implementations, process harmonization and global compliance programs.
• Act as a trusted adviser to senior business leaders, balancing regulatory requirements, risk and business needs.

More about you:

• Bachelor’s degree in Supply Chain Management, International Trade, Law, Finance, Business Administration or another relevant discipline.
• 10+ years of progressive experience in customs, export controls, sanctions and international trade compliance.
• Significant experience in a global multinational organization, including leadership of global or regional trade compliance programs.
• Deep expertise in customs classification, valuation, origin, import/export requirements, export controls and sanctions.
• Strong knowledge of relevant global customs, export‑control and sanctions regulations.
• Experience with SAP GTS and related SAP solutions is strongly preferred, ideally including involvement in implementation, rollout or major transformation initiatives rather than purely end-user experience.
• Demonstrated experience designing and implementing global governance frameworks, processes, controls and digital solutions.
• Proven experience managing customs audits, investigations, remediation activities and interactions with regulatory authorities.
• Experience in medical devices, regulated industries, electronics or high‑technology products is an advantage.
• Strong strategic and analytical capabilities, combined with sound judgement and a high level of integrity.
• Excellent communication and influencing skills, with the ability to engage effectively across seniority levels, cultures, functions and business units.
• Strong people leadership and stakeholder‑management capabilities, including the ability to lead through influence in a global matrix organization.
• Ability to translate complex regulatory requirements into pragmatic, scalable and business‑oriented solutions.
• Strong program-, project- and global process‑management skills.
• Fluent English; additional languages are an advantage.

More about what we offer:

As one of the world’s leading hearing care providers, headquartered in Switzerland, Sonova is committed to creating an inclusive environment where people can perform at their best.

We support flexibility through our hybrid working model and recognize the importance of balancing a successful career with commitments and interests outside of work. We offer extensive opportunities for professional and personal development, supported by individual development plans and strong long‑term career prospects.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.