Digital Quality Assurance

HSBC; Kraków; On-site; PLN 169,000 - 179,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Multisport card

Free parking

Employee assistance program

Training support

Home office set-up grant

CSR initiatives

Job summary

HSBC Holdings plc in Kraków is seeking a Quality Assurance professional to join a team testing IT systems for payments solutions in an international environment. The role blends manual testing with test automation to deliver evidence of quality and risk.

You will collaborate with Production Support, Test Management, Solution Delivery and Business Analysts to understand requirements, execute tests and report progress, defects and outcomes.

Qualifications

• Fluent English in speaking and writing.
• Proven experience testing IT systems in an international environment.
• Strong analytical skills and attention to detail in testing and defect investigation.
• Bank or financial institution exposure with payments systems.
• Proficient in SQL and SOAP UI for testing.
• Familiar with JIRA and Confluence for test management.
• Experience with UNIX, XML and Excel in testing tasks.
• Commitment to building a long-term IT career.

Responsibilities

• Perform testing activities across IT systems manually and via automation.
• Document and track test status and results for clear progress visibility.
• Log and track defects with detail to support investigation.
• Review and analyse documentation to shape test approach and coverage.
• Collaborate with Production Support, Test Management, Solution Delivery and BAs to understand requirements and execution.
• Identify issues and risks early and escalate when needed.
• Create and run automated test scripts as part of planned testing activities.
• Analyse automation outcomes to improve testing effectiveness.

Skills

Fluent English

Testing IT systems experience

Analytical skills

Attention to detail

Bank/financial experience

Long-term career commitment

Tools

SQL

SOAP UI

JIRA

Confluence

UNIX

XML

Excel

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

You’ll join a team responsible for testing IT systems in an international environment with a focus on payments solutions. The role combines manual testing with test automation to help ensure changes are delivered with clear evidence of quality and risk. You’ll work closely with Production Support, Test Management, Solution Delivery and Business Analysts to understand requirements, execute testing and provide transparent reporting on progress, defects and outcomes.

What you’ll do

• Perform testing activities across IT systems both manually and through automation
• Document and track test status and results to ensure clear visibility of progress
• Log and track defects with sufficient detail to support timely investigation and resolution
• Review and analyse relevant documentation to shape test approach and coverage
• Collaborate with Production Support, Test Management, Solution Delivery and Business Analysts to understand requirements and agree execution
• Identify issues and risks early and elevate them appropriately when needed
• Create and run automated test scripts as part of planned testing activities
• Analyse automation outcomes and use findings to improve testing effectiveness

What you need to have to succeed in this role

• Use English fluently in speaking and writing
• Bring proven experience testing IT systems in an international environment
• Apply strong analytical skills and attention to detail in test execution and defect investigation
• Bring experience in a bank or other financial institution with exposure to payments systems
• Use SQL and SOAP UI effectively in a testing context
• Use JIRA and Confluence or equivalent test management and collaboration tools
• Work with UNIX, XML and Excel as part of day-to-day testing activities
• Show commitment to building a long-term career in an IT environment

What we offer

The pay range for this role is is 15109 PLN - 16000 PLN (monthly, gross).

Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).
• Employee assistance program
• Additional contributions to PPK scheme
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test (for external candidates only)
• Telephone screen (for external candidates only)
• Interview with the hiring manager

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
If you have a need that requires accommodations or changes during the recruitment process, please let us know.