Czech Microsoft Support Pro — Athens Relocation

Mercier Consultancy Group; Poland; On-site; PLN 87,000 - 135,000; Full time

Benefits offered by this job

Relocation package

IT training

Health Insurance

Performance bonus

13th/14th salaries

Job summary

Mercier Consultancy Group is seeking Czech-speaking Microsoft Customer Experts to join our IT support team in Greece. You will provide high-level technical assistance, troubleshoot complex queries, and document interactions in the service desk system while collaborating with international colleagues.

Ideal candidates are native/fluent in Czech, possess excellent communication skills, and are willing to relocate to Athens. EU passport and prior technical support experience are advantageous.

Qualifications

• Native or fluent Czech (spoken and written).
• Excellent communication skills, essential for success in these Czech-speaking jobs.

Responsibilities

• Provide high-level technical support and consultancy to users of Microsoft software products.
• Troubleshoot complex IT queries, ensuring optimal performance of cloud-based services and applications.
• Document all technical interactions accurately within the IT service management system.
• Stay updated on evolving IT trends to provide relevant solutions to end-users.
• Collaborate with international team members to streamline customer support processes and technical workflows.
• Engage with clients to identify needs and recommend appropriate software solutions that enhance productivity.

Skills

Czech language

Communication skills

Willing to relocate

Customer service experience

Job description

Mercier Consultancy Group is seeking Czech-speaking Microsoft Customer Experts to join our IT support team in Greece. You will provide high-level technical assistance, troubleshoot complex queries, and document interactions in the service desk system while collaborating with international colleagues.

Ideal candidates are native/fluent in Czech, possess excellent communication skills, and are willing to relocate to Athens. EU passport and prior technical support experience are advantageous.